Shop Technician Full Time
Concord, NC, USA
This is a full time position, work hours will vary between 4am-11pm.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other duties may be assigned.
Shop Technicians are responsible for diagnosing, repairing, and maintaining a variety of diesel-powered vehicles and equipment in a shop environment. The ideal candidate is dependable, has strong mechanical aptitude, hands-on experience with engines, other mechanical systems, and a commitment to safety and quality of work
- Diagnose and repair engines, hydraulics, brakes, transmissions, and electrical systems
- Perform routine maintenance, inspections, oil changes, and part replacements
- Troubleshoot mechanical issues using diagnostic tools and repair manuals, including Cummins Insite, SnapOn Pro-Link, and similar.
- Complete work orders and maintenance logs accurately and on time (experience with Maintenance Pro or other MTC Software preferred)
- Maintain a clean, safe, and organized work environment
- Follow all safety policies & standards as defined by OSHA and Southland Pavement Cleaning
- Communicate with supervisors and other team members about repair status and parts needed
Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Southland Pavement Cleaning, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy.
Be reliable and punctual by reporting for work on time and as scheduled.
Maintain proper records in an organized manner.
Maintain up-to-date knowledge of office systems, including Samsara and Microsoft Office Suite.
Understand and perform back-up and/or off-line procedures as required.
Assist with training, development, and orientation of new maintenance staff.
Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift.
Maintain professional behavior per Company policy.
Take Excellent Care Of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management.
Comply with Company standards, policies, and procedures.
Perform essential job functions throughout scheduled hours.
QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 18 years of age.
WORK HISTORY. 2+ years of experience working as a technician or equipment mechanic, incluidng experiance and knowledge of diesel engines, diagnostics, and repair procedures. Experience with hand and power tools, diagnostic equipment, software, and technical manuals is required.
EDUCATION. High school diploma or equivalent is required (technical certification or trade school preferred).
PERSONAL SKILLS. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer service and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to calculate a discount % amount. Ability to perform these operations using units of American currency.
REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING. Complete Company’s training including but not limited to: new hire orientation, customer service training, and safety. Valid driver's license is required, CDL is preferred. ASE Diesel certification is preferred.
PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Repetition
Occasionally - up to 50 lbs
Requires work performed in outdoor environments/ Exposure to variable and adverse weather conditions.
Exposure to noise, vibrations, jarring, fumes grease oil & chemicals.
Active, physical work involving occasionally; carrying, pushing, pulling, stooping, kneeling, crouching, bending, reaching; walking, standing, and driving and operating equipment for extended periods of time. Requires focus adjustment, depth perception, clear close & distant vision. Use of ear, eye and other safety equipment.
Requires regular use of hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies:
Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Informs management at least 2 hours before shift begins when going to be late or absent from work.
Customer Service – Provides exceptional customer service even in difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of Company EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds Company values.
Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.
Innovation - Generates suggestions for improving work; Presents ideas and information in a respectful manner.
Interpersonal Skills – Is never rude; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves personal goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Oral Communication - Speaks English clearly and persuasively in positive, negative, and in emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively in English; Presents numerical data effectively; Able to read and interpret English-written information.
Organizational Support - Follows policies and procedures; Completes tasks correctly and on time.
Planning/Organizing - Prioritizes work activities; Uses time efficiently.
Problem Solving - Identifies and resolves concerns in a timely manner; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Teamwork - Balances team and own responsibilities; Is open to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to build knowledge and skills; Shares job knowledge with others.
BENEFITS.
Competitive base salary
Health Insurance, Life Insurance, and QUERSHA
Paid time off and holidays
401K Matching & Profit Sharing
Tools and uniform reimbursement offered
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