Job Overview
We are seeking a friendly and organized Host/Hostess to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. This role requires excellent customer service skills and the ability to communicate effectively with both guests and staff. A background in food service or hospitality is preferred, as you will be responsible for managing reservations, seating arrangements, and guest relations.
Duties
- Greet guests warmly upon arrival and provide them with menus.
- Manage reservations and seating arrangements efficiently using the Aloha POS system.
- Communicate effectively with kitchen staff to ensure timely service.
- Answer phone calls with proper phone etiquette, assisting guests with inquiries and reservations.
- Help maintain a clean and organized front-of-house area, including waiting areas and menus.
- Assist in managing guest flow during peak hours to enhance the dining experience.
- Address guest concerns promptly and professionally, ensuring high levels of satisfaction.
Experience
- Previous experience in a restaurant or hotel setting is preferred but not required.
- Strong customer service skills with a focus on guest relations.
- Ability to communicate clearly and effectively in a fast-paced environment.
- Familiarity with POS systems (Aloha POS experience is a plus).
- A positive attitude and willingness to help others are essential for success in this role.
Join our team as a Host/Host and play an integral role in creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you ever worked for Frontier Enterprises before? If so, where and when?
Ability to Commute:
- San Antonio, TX 78227 (Required)
Ability to Relocate:
- San Antonio, TX 78227: Relocate before starting work (Required)
Work Location: In person
