Job Summary
Join our dynamic team as a Grocery and Smoke Shop Associate, where you'll be at the forefront of providing exceptional customer service in a retail environment. Your energetic approach will help customers find their favorite products, explore new items through engaging product demos, and enjoy a welcoming shopping experience. This role offers an exciting opportunity to combine retail expertise with specialized knowledge of grocery and smoke shop merchandise, ensuring every customer leaves satisfied and eager to return.
Duties
- Greet customers warmly and assist them in locating products across the grocery and smoke shop sections
- Operate the POS (Point of Sale) system efficiently for transactions, including cash handling and credit card processing
- Conduct product demos to educate customers about new or featured items, encouraging upselling opportunities
- Maintain attractive merchandising displays and ensure shelves are stocked, organized, and appealing
- Manage inventory by stocking shelves, checking product freshness, and notifying management of low stock levels
- Provide excellent customer service by answering questions about products, store policies, and promotions
- Enforce store policies on age restrictions for tobacco and related products while practicing professional phone etiquette when handling inquiries
Requirements
- Prior experience in retail sales, grocery stores, or smoke shops is preferred but not required; enthusiasm and willingness to learn are (essential)
- Strong communication skills, active listening, and friendly phone etiquette are necessary for engaging with customers and team members
- Basic math skills for cash handling, retail math calculations, and managing transactions accurately
- Knowledge of POS systems and cashiering procedures to ensure smooth checkout experiences
- Ability to perform merchandising tasks such as stocking shelves, setting up displays, and conducting product demos confidently
- A positive attitude with excellent customer service skills to create an inviting shopping environment
Join us to be part of a vibrant team dedicated to delivering top-notch service while expanding your retail expertise!
Pay: From $17.50 per hour
Work Location: In person
