Overview
Join our dynamic team as a Budtender, where you'll be the friendly face and knowledgeable guide for customers exploring our premium cannabis products. This energetic role offers an exciting opportunity to educate, assist, and connect with customers while ensuring a welcoming and compliant retail environment. As a vital part of our retail team, you'll leverage your product expertise and exceptional customer service skills to create memorable shopping experiences that keep customers coming back. Your enthusiasm and professionalism will help foster a positive atmosphere that promotes responsible consumption and product knowledge.
Responsibilities
- Greet customers warmly and provide personalized assistance to help them find products suited to their needs
- Educate customers on product features, effects, and proper usage through engaging product demos and detailed explanations
- Operate POS systems efficiently for retail sales transactions, including cash register operations and cash handling
- Upsell products by highlighting new arrivals, promotions, or complementary items to enhance customer satisfaction and sales volume
- Maintain accurate stock levels by stocking shelves, organizing displays, and conducting inventory checks regularly
- Ensure compliance with all legal regulations regarding cannabis sales, ID verification, and age restrictions
- Handle customer inquiries via phone with professionalism, providing clear information about products or store policies
- Support merchandising efforts by arranging product displays attractively and ensuring store cleanliness and organization
Qualifications
- Previous retail sales experience preferred, especially in a customer-focused environment such as dispensaries or specialty stores
- Supervising experience is a plus, demonstrating leadership in team settings or training new staff
- Strong communication skills with the ability to explain complex product details clearly and confidently
- Bilingual abilities are advantageous for serving diverse customer bases effectively
- Familiarity with POS systems, cash register operations, retail math, and cash drawer handling is essential
- Experience conducting product demos and upselling techniques to maximize sales opportunities
- Knowledge of retail store product knowledge, merchandising practices, and stock management processes
- Excellent phone etiquette combined with professional customer service skills to handle inquiries courteously
Join us in creating an engaging shopping environment where education meets exceptional service! We’re committed to supporting your growth while providing a vibrant workplace that values your enthusiasm and expertise.
Pay: $16.00 - $18.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
