Overview:
May be required to float to Primary care and other UF Health clinics.
A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician.
Responsibilities:
- Room patients and prepare them for examination by obtaining and documenting vital signs, height, weight, and other required measurements.
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Complete patient pre-charting and ensure medical records are accurate and ready for provider visits.
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Navigate and maintain records in Florida SHOTS, including reviewing and updating immunization information.
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Complete School Entry Forms and other required patient documentation.
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Assist providers with sports physicals and related patient evaluations.
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Perform vision and hearing screenings according to established protocols.
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Triage patient phone calls and electronic messages, routing concerns appropriately and ensuring timely follow-up.
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Answer incoming calls and provide exceptional customer service to patients and families.
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Schedule, reschedule, and coordinate patient appointments.
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Support front office operations by assisting with patient check-in and check-out as needed.
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Collaborate with providers and clinical staff to ensure efficient patient flow and deliver high-quality patient care.
Qualifications:
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High School Diploma or GED.
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Must be a graduate of an approved Medical Assistant program.
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Must obtain Medical Assistant certification within 6 months of the date of hire or transfer into the position.
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Current Basic Life Support (BLS) certification from the American Heart Association.
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One (1) year of Medical Assistant experience preferred.
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Ability to communicate both orally and in writing.
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Ability to prioritize work and handle multiple tasks.
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Knowledge of ambulatory health care or related health care fields.
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Skilled in conflict resolution.
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Ability to use computers.