Processes local complaints; initiates and monitors support order requests in other jurisdictions.
Position Information:
DBM Grade: 105
Classification: Administrative Specialist I
Position Code: DR3012
Current Cumberland County Employees will follow the County Promotion/Demotion policy.
Essential Job Functions:
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Complete responsibility for interstate initiating caseload with specifically assigned states.
- Liaison between clients and foreign court where they are responsible to interpret court orders and solicit foreign courts to assist with the difficult task of enforcement.
- Conducts initial interviews where they determine proper venue, gather required data, and decide the appropriate course of action for each case.
- Prepares all legal documents for the case initiation process for legal complaints.
- Assist plaintiffs, defendants and other state agencies by telephone, e-mail, and other written correspondence.
- Ensures all TANF (Temporary Aid to Needy Families) recipients have filed for spousal/child support as required.
- Receives and processes mail from the postal service and electronic mail.
- Copies pertinent information and forwards it to plaintiffs.
- Performs other related duties and assignments as required.
Minimum Requirements to Perform the Work:
Education:
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High school diploma required.
Work Experience:
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2 years’ experience in human services, courts, or related field.
Mission Statement: To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation.
We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!
TECHNOLOGY SUPPORT/ISSUES WITH APPLYING:
If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at [email protected] or Cumberland County Human Resources at [email protected].
EMAIL CONFIRMATION:
If you do not receive a confirmation email within minutes of your job application submission, please check your email junk and or spam folders.
Medical Benefits:
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Capital Blue Cross Medical Insurance
- Health Savings Account
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Wellness program with wellness incentives
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Capital Blue Cross Vision Insurance
- United Concordia Dental Insurance
Retirement Benefits:
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County Retirement Pension
- 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
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Fully vested after 5 years of credited service
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Normal Retirement Options:
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Age 55 with 20 years of credited service
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Age 60 with any amount of credited service
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Voluntary 457b Deferred Compensation Plan
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Military Time Buy Back Options
Paid Time Off:
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Vacation
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10 days per year, accrued per pay period (Non-Exempt)
- 15 days per year, accrued per pay period (Exempt)
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Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
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Personal
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3 Personal days per year, pro-rated based on starting date
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Sick
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5 Sick days per year, pro-rated based on starting date
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12 Paid County Holidays
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No waiting period to receive paid holidays
Additional Benefits:
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Educational Assistance
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80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
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Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met
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Employee Assistance Program
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Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
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Flexible Spending Account
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Dependent Care Account
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Short Term Disability
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Long Term Disability
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Life Insurance
