Job Summary
Join our dynamic healthcare team as an Optometry Receptionist/Technician, where you'll play a vital role in delivering exceptional patient care while supporting the daily operations of our optometry practice. This energetic position combines front desk responsibilities with clinical tasks, ensuring a seamless experience for patients from check-in to treatment. Your enthusiasm and attention to detail will help create a welcoming environment and uphold the highest standards of medical confidentiality and professionalism.
Responsibilities
- Greet patients warmly, verify their appointment details, and efficiently manage patient intake processes.
- Obtain and record vital signs, complete medical history questionnaires, and assist with pre-examination procedures.
- Manage electronic health records (EHR) and electronic medical records (EMR) systems accurately, ensuring compliance with HIPAA and clinical confidentiality policies.
- Support clinical staff by preparing exam rooms, sterilizing equipment, and adhering to infection control protocols.
- Handle duties such as scheduling appointments, processing insurance claims, coding medical procedures, and managing billing records.
Skills
- Strong patient care skills with the ability to communicate clearly and compassionately with diverse patient populations, including pediatrics.
- Familiarity with EMR/EHR systems such as Encompass, Officemate, Eyefinity or similar platforms for accurate documentation.
- Ability to perform intake assessments, vital signs collection, and direct patient care confidently.
- Understanding of HIPAA regulations and strict adherence to confidentiality policies in all interactions.
This role offers an exciting opportunity to be part of a dedicated healthcare team committed to improving vision health while providing outstanding service in a fast-paced environment. If you are energetic, detail-oriented, and passionate about patient care within ophthalmology or medical office settings, we want to hear from you!
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
