Job Overview
We are a New and growing Pediatric Orthodontic Dental Practice, seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the primary point of contact for patients, delivering exceptional customer service while overseeing the front office operations of our dental clinic. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Knowledge of dental insurance benefits and eligibility verification is required. Knowledge of Dentrix Ascend is preferred but not required; we can train if you are a fast learner.
Duties
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and confirm patient visits using our office management systems.
- Maintain accurate medical records and ensure compliance with privacy regulations.
- Handle Insurance eligibility and data entry, including Medi- Cal and other PPO plans
- Assist with patient inquiries regarding treatment plans, billing, and insurance coverage.
- Manage phone calls, emails, and other communications in a professional manner.
- Perform 10 key typing for data entry tasks as needed.
- Collaborate with dental staff to ensure smooth clinic operations.
Skills
- Proficiency in dental software systems such as Dentrix ASCEND is preferred.
- Bilingual abilities are a plus, enhancing communication with diverse patient populations.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Knowledge of medical records management, HIPAA and dental billing processes.
- Experience in office management within a clinical setting is advantageous.
- Excellent interpersonal skills, demonstrating empathy and professionalism in all interactions.
- Ability to work collaboratively within a team environment while maintaining individual accountability.
Join us in providing outstanding dental care while ensuring a positive experience for our patients
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- Employee discount
- Free parking
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
Medical Specialty:
Experience:
- Dental receptionist: 1 year (Required)
- Customer service: 1 year (Required)
- Multi-line phone systems: 1 year (Required)
- Insurance verification: 1 year (Required)
Work Location: In person
