Job Description: Property Manager
Income: $40,000 – $50,000 annually
Job Title: Property Manager
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We are a property management group that specializes in offering affordable housing options for the elderly, persons with disabilities, and low-income individuals and families. We are seeking a dedicated and professional Property Manager to oversee daily operations and ensure a positive living environment for our residents.
As a Property Manager, you will be responsible for the overall management of the property, serving as the primary point of contact for tenants, vendors, and ownership. This role requires strong people skills, excellent interpersonal and communication abilities, and prior experience in property management. If you enjoy working with residents, resolving issues, and keeping properties running smoothly, we encourage you to apply.
Operational Management
- Oversee daily operations of the property, ensuring a safe, clean, and well-maintained community.
- Conduct regular property inspections to maintain curb appeal and identify maintenance or safety concerns.
- Supervise maintenance staff and coordinate repairs, preventive maintenance, and unit turnovers.
- Manage vendor relationships and oversee contracted services including landscaping, snow removal, pest control, fire safety inspections, and other property services.
- Coordinate move-ins, move-outs, inspections, and apartment make-ready activities.
Resident Relations
- Provide exceptional customer service by responding promptly to resident inquiries, concerns, and requests.
- Process lease applications, applicant screenings, waiting lists, and occupancy activities.
- Handle resident communications, notices, payment arrangements, and lease enforcement professionally and consistently.
- Coordinate resident meetings, newsletters, and community engagement activities.
Compliance & Affordable Housing Administration
- Ensure compliance with HUD, LIHTC, HOME, Fair Housing, and other affordable housing regulations.
- Process annual and interim recertifications, income verifications, and occupancy certifications.
- Maintain accurate resident files and documentation in accordance with regulatory requirements.
- Coordinate property inspections, REAC/NSPIRE preparation, Management & Occupancy Reviews (MOR), and compliance audits.
- Maintain calendars and tracking systems for recertifications, inspections, regulatory deadlines, and compliance reporting.
Financial Management
- Monitor property budgets, accounts receivable, delinquency reports, and operating expenses.
- Process purchase orders, invoices, petty cash reconciliations, and replacement reserve requests.
- Prepare monthly owner reports, management narratives, Housing Assistance Payment (HAP) submissions, TRACS transmissions, and other required financial and compliance reports.
- Review and approve employee timecards, payroll adjustments, mileage reimbursements, and overtime requests.
Leadership & Team Development
- Supervise, coach, and support on-site team members to achieve operational and customer service goals.
- Conduct staff meetings, safety meetings, performance evaluations, and ongoing training.
- Foster a collaborative work environment while ensuring adherence to company policies and procedures.
Occupancy & Leasing
- Manage applicant waiting lists and ensure timely processing of applications.
- Coordinate leasing activities, move-in orientations, lease signings, and resident onboarding.
- Monitor occupancy goals, turnover timelines, and leasing performance to maximize property occupancy.
Administrative Responsibilities
- Maintain accurate records in RealPage, OneSite, and other company systems.
- Review emails, correspondence, and documentation daily to ensure timely follow-up.
- Prepare reports, maintain compliance records, and complete required administrative tasks within established deadlines.
- Participate in company meetings, training programs, and continuing education to remain current on affordable housing regulations and industry best practices.
Education & Experience
- Bachelor's degree in Business Administration, Management, Real Estate, Public Administration, or a related field, or an equivalent combination of education and relevant experience.
- Minimum of two (2) years of professional property management experience in affordable housing.
- Previous supervisory or team leadership experience preferred.
- Experience managing HUD, LIHTC, HOME, Rural Development, or other affordable housing programs is highly preferred.
Preferred Certifications
Candidates should possess, or have the ability to obtain, one or more of the following industry certifications:
- Certified Occupancy Specialist (COS)
- Tax Credit Specialist (TCS)
- Certified Professional of Occupancy (CPO)
- Housing Credit Certified Professional (HCCP)
- Certified Credit Compliance Professional (C3P)
- Accredited Residential Manager (ARM)
Knowledge
- Working knowledge of affordable housing regulations, including HUD, LIHTC, HOME, Fair Housing, and other applicable federal, state, and local housing requirements.
- Understanding of property management operations, leasing, occupancy, compliance, resident relations, financial management, budgeting, and asset preservation.
- Knowledge of property inspections, REAC/NSPIRE standards, recertifications, waiting list management, and subsidy administration.
- Ability to stay current with changing regulations, compliance requirements, and industry best practices.
Skills & Abilities
- Strong leadership, supervisory, coaching, and team development skills.
- Excellent organizational, time management, and multitasking abilities with exceptional attention to detail.
- Outstanding verbal and written communication skills with the ability to build positive relationships with residents, staff, vendors, and ownership representatives.
- Ability to work independently, prioritize competing deadlines, and exercise sound judgment in a fast-paced environment.
- Demonstrated problem-solving, conflict resolution, and customer service skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and property management software such as RealPage, OneSite, or similar platforms.
- Ability to analyze financial reports, budgets, occupancy trends, and operational performance metrics.
- Ability to maintain confidentiality while handling sensitive resident, employee, and financial information.
Additional Requirements
- Valid driver's license with reliable transportation and the ability to travel between assigned properties as needed.
- Ability to successfully pass applicable background screenings.
- Ability to occasionally work evenings or weekends to respond to emergencies, inspections, resident meetings, or operational needs.
- Ability to perform property walks, inspect buildings and grounds, climb stairs, and occasionally lift up to 25 pounds.
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Work Location: In person
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Property management: 1 year (Preferred)
- HUD: 1 year (Preferred)
- LIHTC: 1 year (Preferred)
Location:
- Jackson, MS 39212 (Preferred)
Ability to Commute:
- Jackson, MS 39212 (Required)
Ability to Relocate:
- Jackson, MS 39212: Relocate before starting work (Preferred)
Work Location: In person
