Description:
To present The CDL Schools / Troops Into Transportation (TCDLS/T2T) program to qualified prospective students by means of personal interviews and business to business contact.
Duties and Responsibilities:
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Responsible for creating new lead contacts from inbound calls or walk in customers
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Support admissions team with the objective of assisting prospective customers join the CDL
program -
Greet all new/prospective students and guests
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Application data entry and upload/scan submission to admissions panel
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Submit loan documents to the Finance department for processing
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Enter all in person or over the phone appointment show and no-show data
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Responsible for maintaining the enrollment log, collecting additional payment, and
application fees -
Support class coordinator by preparing training rosters, students schedules, and in-house appointments with reps or other team members
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Collect and maintain required student documents for building student files (paper and
electronic) -
Provide administrative and appointment setting support to the admissions / recruiting team
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Conduct outbound call confirmations, text messages, and other electronic communications to support positive show rates and admissions / recruiting team
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Must be able to attend and participate in meetings/conferences as scheduled within the district, state, and other states
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Other duties as assigned
Requirements:
Education and Certifications: High School Diploma or equivalent
Skills and Qualifications:
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Excellent communication and interpersonal skills
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Excellent organizations skills and attention to detail
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Strong and analytical and problem-solving skills
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Excellent time management skills
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Strong proficiency with computer and web-based programs / software
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Proficient computer skills with Microsoft Office and Web Based CRM
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Strong Customer service over the phone and in person
