· Assist customers either in person, on the telephone and/or via email in a courteous and helpful manner.
· Receives monies for payment of taxes at the counter and by mail and processes all payments accurately. Verify that the amounts listed on tax bills and checks for payments are equal, and prepare payments to be entered into the computer system. Balance daily income with report and make deposits.
· Post payments, handle money accurately and balance large sums of money, and create bank deposits daily. Maintain and balance cash drawer and secure it in the vault daily.
· Prepares miscellaneous and tax receipts.
· Assist in the completion of research pertaining to previous tax payments and other matters of importance to the Treasurer’s Office. Assists abstract companies, lending agencies, and all State Agencies with research of tax records.
· Assist in a wide variety of other office duties including but not limited to: typing memos, letters and emails, processing and maintaining reports, office supply orders, and various bookkeeping duties as needed.
· Pick up daily mail and make deposits at the bank.
· Handle the bankruptcy case files as they directly relate to tax collections. This includes preparing documents for bankruptcy court and communicating with all involved parties.
· Stay up to date with current bankruptcy law changes that directly relate to tax collections.
· Direct and assist in supervising and training subordinate personnel.
· Must be able to perform all duties with minimal supervision.
· Employee may be required to work irregular hours, attend job-related meetings and/or trainings.
· Conduct property tax searches on delinquent personal property, mobile homes, and delinquent real property including liens, bankruptcies, etc.
· Communicate with property owners and lien holders to inform them of delinquencies on mobile homes and the deadlines to pay before action is taken to sell property. Verify mobile home serial numbers.
· Type and file liens with the Department of Motor Vehicle on delinquent mobile homes.
· Work with printing companies each year to process the delinquent mobile home notices including obtaining written price quotes and submitting an electronic file.
· Supervise cashiering staff including scheduling, problem solving, employee evaluations, training, approving time off and general staff support.
· Accept and carry out orders from the County Treasurer, Chief Deputy Treasurer and/or other supervising staff
· Performs any other duties as assigned.
Physical Functions and Working Conditions:
· Ability to lift up to twenty (20) pounds from waist level to shoulder level or from waist level to overhead. Ability to lift and/or carry up to 30 pounds. A dolly may be used in transporting supplies throughout the building that are heavy.
· Ability to sit up to four (4) hours at a time, up to ten (10) hours total per day. Opportunities do exist to move about as necessary.
· Ability to stand and/or walk for short times, typically not to exceed 3 hours per day.
· Ability to work with arms bent for four (4) hours, a total of ten (10) hours per day.
· Ability to coordinate use of hands and eyes in the operation of equipment such as computer, calculator and copier.
· Work is performed indoors.
· Work is performed in a temperature controlled environment.
Skills, Abilities, and Knowledge:
· Ability to understand and communicate in English.
· Knowledge of basic math.
· Knowledge of map descriptions.
· Knowledge of how to properly operate calculators, computers and other office equipment.
· Knowledge of filing systems and various office routines.
· Ability to effectively communicate with co-workers, customers and other offices.
· Must be able to maintain concentration in order to perform duties of a repetitive nature.
· Must have interpersonal skills to work in an open setting and maintain concentration with frequent distractions.
· Must be able to read and copy information quickly and accurately.
· Must be able to write or print legibly to ensure that records are preserved for future use.
Preferred Experience:
· Must have a valid New Mexico driver’s license.
· Must have High School Diploma or GED
· Work experience in office setting required.
· Supervisory experience required
· One (1) year of experience in tax collection required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.
