General Manager
Avant Garde Limousines, Coach & Transportation
Location: Indianapolis, IN
Job Type: Full-Time
Salary: $70,000–$90,000 per year (based on experience) + Performance Bonus
About Us
Avant Garde Limousines, Coach & Transportation is one of Indiana's premier luxury ground transportation companies, providing executive transportation, charter motor coaches, school bus services, airport transportation, weddings, sporting events, conventions, and private transportation throughout the Midwest.
With a diverse fleet and a growing team, we are committed to delivering exceptional service, maintaining the highest safety standards, and creating an outstanding experience for both our customers and employees.
As we continue to grow, we are looking for an experienced, motivated, and hands-on General Manager to help lead our company into its next chapter.
Position Overview
This is not your typical office management position.
As General Manager, you will work directly with the President to oversee the daily operations of the company while providing leadership across every department. This position is responsible for ensuring our business operates efficiently, our employees have the support they need to succeed, and our customers continue to receive exceptional service.
You will oversee Human Resources, Reservations, Dispatch & Operations, Customer Service, Fleet Coordination, and Administrative Services while working closely with department leaders to improve communication, accountability, efficiency, and overall company performance.
This position is ideal for someone who enjoys leading people, improving processes, solving problems, and helping build a growing organization.
Key Responsibilities
- Oversee the daily operations of the company.
- Provide leadership and support to department managers and staff.
- Supervise Human Resources, Reservations, Dispatch, Customer Service, Fleet Coordination, Administrative Services, and Operations.
- Ensure departments work together efficiently while maintaining exceptional customer service.
- Develop and improve company policies, procedures, and operational processes.
- Recruit, hire, train, mentor, and develop employees.
- Hold department leaders accountable for performance and company expectations.
- Monitor operational performance and identify opportunities for improvement.
- Assist with budgeting, forecasting, and financial oversight.
- Review operational reports and key performance indicators (KPIs).
- Work directly with the President on strategic planning and company growth initiatives.
- Coordinate with fleet management to maximize vehicle availability and operational readiness.
- Ensure compliance with all applicable federal, state, and local regulations.
- Handle customer concerns and assist with resolving complex operational issues.
- Participate in an on-call management rotation when necessary.
Qualifications
- Minimum of 5 years of management or leadership experience.
- Experience managing multiple employees and preferably multiple departments.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to make sound decisions in a fast-paced environment.
- Experience hiring, coaching, and developing employees.
- Strong problem-solving and critical-thinking skills.
- Financial and budgeting experience is preferred.
- Bachelor's degree in Business, Operations, Management, Hospitality, Logistics, or a related field is preferred but not required. Equivalent leadership experience will be considered.
Preferred Experience
Experience in one or more of the following industries is highly preferred:
- Transportation
- Logistics
- Fleet Management
- Hospitality
- Aviation
- Passenger Transportation
- Service-Based Businesses
What We're Looking For
We're looking for a leader—not simply a manager.
Someone who naturally takes ownership.
Someone who sees problems and works toward solutions instead of waiting to be told what to do.
Someone who can motivate employees while also holding people accountable.
Someone who is comfortable making decisions, managing multiple priorities, and leading by example.
Most importantly, we're looking for someone who wants to help build a great company. This is an opportunity to become a key member of our leadership team and make a lasting impact on an organization that continues to grow each year.
Compensation & Benefits
- $70,000–$90,000 annual salary based on experience
- Performance-based annual bonus opportunities
- Paid Time Off
- Health insurance (if applicable)
- Professional development opportunities
- Opportunity for long-term career growth and advancement
Why Join Avant Garde?
At Avant Garde, you'll have the opportunity to work directly with ownership, influence the future of a growing company, and help lead an organization that values professionalism, teamwork, innovation, and exceptional customer service.
Your ideas will matter.
Your leadership will make a difference.
If you're looking for more than just a job and want the opportunity to help build one of Indiana's leading transportation companies, we'd love to hear from you.
To Apply
Please submit your resume along with a brief cover letter telling us:
- Why you're interested in this position.
- The largest team you've managed.
- A process or operational improvement you've implemented that made a measurable impact.
We look forward to learning more about you.
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Work Location: In person
