Argos Medical Center is searching for a friendly, organized, and professional individual to join our team as a Front Desk Receptionist. The ideal candidate will provide excellent customer service, assist patients with scheduling and check-ins, answer phone calls, and help maintain a welcoming environment for all patients. Strong communication skills, attention to detail, and the ability to multitask in a fast-paced setting are essential.
- Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
- Experience in a medical office, hospital or long-term care facility strongly preferred, but not required.
- Computer aptitude to do inquiry, data entry and daily system operations.
- High School Diploma or GED.
- CPR Certification
- Computer aptitude to do inquiry, data entry and daily system operations.
- Math aptitude sufficient to balance and handle cash.
- As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
- Performs office opening procedures and closing procedures independently as scheduled.
- Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
- Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
- Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.
- Schedules appointments according to specified guidelines.
- Sort incoming mail and incoming faxes to then distribute accordingly.
- Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incoming electronic faxes in EHR in patient charts.
This position is Full-Time, Day Shift, No Weekends, No Holidays!
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- 403(b) with match
- Paid Vacation Time
- Paid Sick Time
- Paid Personal Days
- FSA
Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!
Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.