About the role
Bellasee is a physician-owned ophthalmology and aesthetics practice in Charleston. Our front desk is the first and last impression for every patient — including those investing in premium surgical and aesthetic treatments. We're hiring a receptionist who is warm, polished, and unflappable.
What you'll do
- Greet and check in patients; keep the reception area welcoming and professional
- Answer phones, schedule clinic appointments, and route surgical/aesthetic inquiries to our scheduler
- Verify insurance and collect copays; take payments for cash-pay services accurately and comfortably
- Maintain patient records in eyeMD EMR; manage intake forms, faxes, and office email
- Confirm appointments and reduce no-shows through proactive outreach
What we're looking for
- 1+ year in a medical, dental, or aesthetics front office preferred; exceptional customer-service backgrounds considered
- Polished, friendly presence — you set the tone for a premium patient experience
- Comfort handling payments and discussing balances without awkwardness
- Strong multitasking and attention to detail; EHR aptitude
Why Bellasee
- Physician-owned and growing — your work is visible and valued
- PTO, paid sick leave, and 401(k)
- Room to grow into patient coordination or aesthetics-facing roles
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
