Experienced Housekeeping Professional
Job Category: Room Attendant Staff
Schedule: Part-Time
$20+
Reports to: General Manager
About LODEN Hospitality
LODEN Hospitality is a hospitality development and management company based in Raleigh, NC. You will be joining a fun team of people delivering warm welcomes and unforgettable hospitality experiences to everyone who comes through our doors. Every day we support each other in exercising our creativity, embracing challenges, and serving our guests and community. In addition to Rhode’s Motor Lodge, we also own and operate The Longleaf Hotel & Lounge in Raleigh, Aloft Durham Downtown, Hampton Inn & Suites Raleigh Midtown, and Guest House Raleigh.
LODEN Hospitality is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.
Responsibilities:
Seeking professional Room Attendant with at least 2 years relavent experience. Room Attendants are professionals responsible for tasks including changing bed linen and making beds, replacing used towels and other bathroom amenities, sweeping and mopping guest room floors, vacuuming carpets, dusting and polishing furniture, emptying trash containers, restocking any other room amenities as well as assisting in maintaining public area cleanliness standards. Room attendants will also assist with laundry throughout their shift. Room attendants at the Rhodes Motor Lodge must also be knowledgeable about all aspects of the hotel, and respond to inquiries from guests in an appropriate manner. It may be necessary to perform a multitude of different functions not specifically related to this position. Expected to perform other tasks and duties as needed or as directed.
Job Requirements:
- Minimum High School Diploma
- Must be able to pass Background Check and Drug Screening
- Ambassador of Rhode’s mission, vision, and values.
- Able to execute cleaning procedures in guest rooms efficiently and to the hotels’ high standards.
- Maintain cleanliness of entire property.
- Multitask and prioritize necessary tasks to ensure readiness and smooth execution of all guest room housekeeping responsibilities.
- Mitigate any risk for staff and guests ensuring safety.
- Ensure that daily tasks are completed during the shift and during shift changes.
- Be able to assist in training of new hire room attendant staff.
- Practice controls to minimize supply waste.
- Execute special projects as assigned by supervisors.
- Handle guest room and any lounge related guest complaints that are received, passing them up the ladder appropriately to be rectified and solved.
- Situationally assist outside workstation.
- Attend regular department staff meetings and trainings.
- Work a variety of shifts as required, including nights, weekends, and holidays.
- Ability to arrive before and work during inclement weather. Policies for employee accommodations during inclement weather will be communicated.
Knowledge, Skills & Abilities:
- Must have demonstrated ability to effectively clean 12 guest rooms consistently and comprehensively in under 6 hours (30 minutes per room)
- Must be knowledgeable in standard hotel cleaning practices and use of chemicals.
- Manage stressors and multi-task while communicating effectively.
- Passion for executing a high standard of hospitality and anticipation of guest needs.
- Excellent teamwork and communication skills in a high stress environment.
- Speaking, reading, and writing in English is required.
Physical & Mental Demands:
- Willingness to periodically work longer or more irregular hours when needed.
- Physically active - the employee will be required to stand, kneel, and walk while performing the duties of this job. The person in this position may have to lift/carry up to fifty (50) pounds regularly; anything over fifty (50) pounds is considered a minimum two (2) person lift. Room Attendants must be committed to maintaining their personal physical wellbeing. Rhode's is a smoke-free workplace and smoking/vaping will not be tolerated during working hours.
- Stress management: manages stress in a professional manner.
- The employee frequently is required to use hands and fingers and must reach with hands and arms.
- The noise level in the work environment is usually moderate, typical of a hotel/restaurant setting.
Requirements:
- High school diploma or equivalent required.
- Minimum of 2-3 years of hotel or general housekeeping experience required.
- Resume and two professional references required.
Interested candidates, send resume to [email protected]
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 8.0 – 28.0 per week
Benefits:
Experience:
- Cleaning: 2 years (Required)
Ability to Relocate:
- Boone, NC 28607: Relocate before starting work (Required)
Work Location: In person
