About Us
Insurance Corner is a growing independent insurance agency serving thousands of clients across South Carolina. We help individuals and families with Medicare, Health, Life, Auto, Home, and Commercial Insurance. We're looking for a friendly, organized, and customer-focused individual who enjoys helping people and providing exceptional service.
Position Summary
As a Customer Service Representative, you'll be the primary point of contact for existing clients. Your goal is to provide outstanding service, build long-term relationships, and ensure every client receives timely and professional assistance.
Responsibilities
- Answer inbound calls and assist walk in clients
- Respond to emails and text messages
- Assist with billing questions
- Help clients with claims support
- Retention
- Manage policy renewals
- Send ID cards and policy documents
- Schedule annual policy reviews
- Maintain accurate CRM notes
- Follow agency SOPs and compliance guidelines
- Identify cross-selling opportunities
- Deliver an exceptional customer experience on every interaction
Qualifications
- Excellent communication and customer service skills
- Professional phone etiquette
- Strong computer and organizational skills
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Insurance experience preferred but not required
What We Offer
- Competitive hourly pay
- Monday–Friday schedule (No weekends)
- Paid holidays
- PTO
- Opportunities for advancement
- Ongoing training and development
- Positive, team-oriented work environment
Why Join Insurance Corner?
We're building a company where employees can grow professionally while making a real impact in our community. If you enjoy helping people and want to be part of a fast-growing agency, we'd love to hear from you.
Pay: $15.00 - $17.00 per hour
Benefits:
Work Location: In person
