ABOUT OUR AGENCY:
I opened my agency in 1978 and we’ve built a strong team of four who work together in a positive, people-first environment. Before becoming an agent, I had a pretty unique path — I was a professional baseball player and even worked as a stunt man, which taught me discipline, focus, and how to stay calm under pressure.
For our team, we offer a strong work-life balance, licensing reimbursement, and a workplace culture that’s upbeat, welcoming, and full of good energy. We’re looking for someone bright, empathetic, and easy to connect with — someone who brings a great personality and enjoys helping others.
If you want to be part of a friendly team that keeps things positive while still doing meaningful work, you’ll fit right in here.
ROLE DESCRIPTION:
Steve Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
