Description:
Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illinois since 1947 and have over 500 committed and mission-driven team members. At Caritas, we do not hire people for jobs, we find new team members for rewarding and life-changing careers that make the world better.
If you are kind, patient, and ready to make a difference, we would love to meet you!
Full-time employees are offered the competitive benefits outlined below:
-
Generous Paid Time Off
-
Paid training
-
Health Insurance
-
Dental and Vision
-
Life insurance
-
403(b) with company contribution 5%
-
Tuition reimbursement
We know great candidates bring a wide range of experience. If you believe you can be successful in this role, we encourage you to apply — even if you don’t meet every qualification listed.
Job Title: Program Manager - Community Day Services
Department: Community Day Services (CDS)
Status: Full-Time, Exempt
Reports To: Executive Director of IDD Services
Starting Compensation Pay: $47,840 annually
PURPOSE: The Community Day Services Manager works alongside Community Day Services staff to provide a safe, engaging, and enriching environment for adults with Intellectual and Developmental Disabilities (IDD) participating in the Community Day Services Program. This position is responsible for overall program oversight, staff supervision, implementation strategy development, transportation coordination, and monitoring of client service plans. The Community Day Services Manager promotes self-advocacy, self-determination, and person-centered supports that help individuals achieve their personal goals and maximize community participation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-
Meet with the Executive Director of IDD Services monthly for administrative planning.
-
Orientate assigned new clients to the services and procedures of the CDS Program, documenting all such orientation.
-
Serve as liaison with residential staff.
-
Responsible for the development of implementation strategies, including assessments, planning, coordination, facilitating the planning meeting in collaboration with the QIDP’s.
-
Make referrals on behalf of assigned clients to appropriate resources.
-
Serve as an advocate for clients with other community resources. Emphasis should be placed upon providing supports and services in accordance with the clients’ strengths, talents, and interests.
-
Spend a significant portion of time working with clients and direct care staff, demonstrating goal/outcome implementation and gathering input for developing future client goals/outcomes.
-
Write Monthly Progress Notes on goals/outcomes for assigned clients.
-
Serve as head coach for all Special Olympics activities for the CDS Program. Attend all coaches' meetings and Special Olympics events and competitions.
-
Hire, supervise, orientate, evaluate, and discipline community day staff. Supervise Human Service intern/students, etc.
-
Coordinate staff meetings. Attend other staff meetings as assigned: Clinicals, Safety Committee, Managers Meeting, Human Rights, and All Staff.
-
Perform additional duties as assigned.
Please note that the Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties, and skills required.
Requirements:
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must demonstrate the ability to effectively supervise staff, support adults with intellectual and developmental disabilities, and oversee person-centered services. The individual must be able to work collaboratively with clients, families, community partners, and agency staff while maintaining professionalism, confidentiality, and compliance with all applicable regulations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED:
Degree/Field Required: High School Diploma or GED
Degree/Field Preferred: Bachelor's degree in Social Work, Human Services, or a related field
Additional Fields of Knowledge Important for the Role:
-
Intellectual and developmental disabilities services
-
Person-centered planning and implementation
-
Program management and staff supervision
-
Community resources and advocacy
-
Documentation and regulatory compliance
-
Special Olympics programming
Experience Required:
-
Minimum of one year of supervisory or management experience
-
Experience supporting individuals with intellectual and developmental disabilities
Experience Preferred:
-
Two or more years working with adults with intellectual and developmental disabilities
Licenses/Certifications Required: CPR/First Aid Certification
Licenses/Certifications Preferred: Direct Support Professional (DSP) training recognized by IDHS and ILHCWR portal
SKILLS REQUIRED:
Manager-Specific: Demonstrated leadership, employee supervision, coaching, performance management, staff development, and team-building skills. Ability to motivate staff and foster a positive, person-centered culture.
Basic: Strong written and verbal communication skills, organization, documentation accuracy, critical thinking, and attention to detail. Ability to maintain compliance with agency and regulatory requirements.
Social: Ability to build positive relationships with clients, families, staff, community partners, volunteers, and service providers. Demonstrates professionalism, advocacy, patience, and effective interpersonal communication skills.
Problem Solving/Decision-Making: Ability to identify barriers to services, develop solutions, evaluate program effectiveness, exercise sound judgment, and respond appropriately to client and staff concerns.
Proficient Computer Skills In: Outlook, Word, database management software, electronic documentation systems, spreadsheets, and reporting systems.
Expert Computer Skills In: N/A
Resource Management: Ability to manage staff schedules, transportation services, community resources, Special Olympics activities, program budgets, and client service needs while prioritizing competing responsibilities.
Technical: Ability to complete assessments, develop implementation strategies, facilitate planning meetings, analyze outcomes, maintain documentation, and oversee program compliance requirements.
Trauma-Informed: Must display a willingness to adopt trauma-informed interventions, principles, and practices and demonstrate a commitment to ongoing professional development in trauma-informed care. Recognizes the impact of trauma on individuals, families, staff, and communities and applies trauma-informed principles throughout supervision, service planning, and program implementation.
VEHICLE RELATED REQUIREMENTS:
Access to reliable transportation: Required.
Access to a reliable automobile: Required.
Proof of continued auto insurance: Required.
Valid driver’s license: Required.
Additional license requirements: N/A
DRUG-FREE WORK ENVIRONMENT:
Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.
