Service Advisor – Zeal Automotive
Acworth, GA | Full-Time | Monday–Friday | No Weekends
About Us
Zeal Automotive is a rapidly growing automotive repair and performance shop specializing in maintenance, diagnostics, alignments, performance upgrades, and LS/LT platform builds. We pride ourselves on honesty, quality workmanship, exceptional customer service, and creating a positive work environment for both our team and our customers.
We are looking for an experienced Service Advisor who enjoys helping customers, communicating clearly, and being part of a team-focused environment.
What You'll Do
- Greet customers and provide an outstanding service experience
- Listen to customer concerns and accurately document vehicle issues
- Build estimates and present repair recommendations
- Communicate with technicians regarding vehicle status and repairs
- Follow up with customers throughout the repair process
- Schedule appointments and manage workflow
- Review and explain digital vehicle inspections
- Maintain strong customer relationships and encourage repeat business
- Assist in keeping repair orders accurate and organized
- Help ensure vehicles are delivered on time and customers leave satisfied
QualificationsRequired
- Previous Service Advisor experience (independent shop or dealership)
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Ability to explain vehicle repairs in a way customers can understand
- Positive attitude and team-oriented mindset
- Honest, professional, and customer-focused
- Basic automotive knowledge and understanding of repair processes
Preferred
- Experience using Tekmetric
- Experience working in an independent automotive repair shop
- Knowledge of performance vehicles and aftermarket upgrades
- Familiarity with LS/LT platforms and engine performance modifications
What We're Looking For
We're not looking for a high-pressure salesperson.
We're looking for someone who believes in treating customers fairly, building long-term relationships, and helping people make informed decisions about their vehicles. Honesty and integrity are extremely important to us.
The ideal candidate enjoys talking with customers, solving problems, and helping create a positive experience from start to finish.
Benefits
- Competitive Pay
- Expected Earnings: $50,000–$90,000+ per year
- Paid Vacation
- 401(k) Matching
- Monday–Friday Schedule
- No Weekends
- Family-Oriented Work Environment
- Growing Company with Advancement Opportunities
- Performance and Enthusiast Vehicle Exposure
Apply Today
If you're an experienced Service Advisor looking for a great team, a positive shop culture, and the opportunity to grow with a company that values honesty and customer service, we'd love to hear from you.
Pay: $50,000.00 - $95,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Application Question(s):
- Have you used the Tekmetric shop operating system before?
- Do you have any LS / LT performance or any other performance work / quoting knowledge?
Work Location: In person
