JOB
Under general supervision of the Department Director or designee, conducts projects to research and analyze department policies and practices; evaluates compliance with applicable laws and regulations, studies management methods, assists in the implementation of new programs/systems; manages grants/contracts. Assignments may involve administrative, operational, and organizational development activities. Maintains confidentiality of all privileged information.
EXAMPLE OF DUTIES
- Analyzes business or operating procedures to devise most efficient methods of accomplishing work.
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Plans study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
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Gathers and organizes information on problems or procedures including present operating procedures. Analyzes data gathered, develops information, and considers available solutions or alternate methods of proceeding.
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Organizes and documents findings of studies and prepares recommendations for implementation of new systems procedures or organizational changes.
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Confers with personnel concerned to ensure smooth functioning of newly implemented systems or procedures.
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Recommends budgets for new and on-going systems/programs. Implements new systems/programs. Trains and provides guidance to personnel in systems/programs. May conduct operational effectiveness reviews and financial analysis to ensure functional or project systems are applied and functioning as designed.
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Develops or updates functional or operational manuals outlining established methods of performing work in accordance with organizational policy.
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Development of KPI’s to drive continuous process improvement to enable data driven decisions in daily department operations
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Interprets rules and policies regarding customer accounts, billing, and services.
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May be assigned routine tasks involving public interactions, citizen involvement, and independent decision-making using accepted rules and procedures.
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Leads and provides training to employees, including establishing and prioritizing work assignments.
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Manages contracts and grants, including research, applications, compliance, reporting, and financial and operational analysis.
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Recommends new and changes to existing County policies, procedures, legislation, and agreements in collaboration with other departments.
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Identifies, researches, analyzes, and collects data to create statistical reports and documents.
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Ensures strict confidentiality of information.
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Contributes to a team effort and accomplishes related results as required.
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May supervise personnel including work allocation and prioritization, training, performance evaluation and management; motivates employees to achieve high performance, creates and fosters a team-oriented and collaborative work environment.
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Must complete all training as designated or assigned.
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Performs other duties as directed or assigned.
Knowledge/Skills:
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Knowledge of finance, accounting, budgeting, cost control procedures, and contract management.
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Knowledge and understanding of integrated program planning, development, and administration within a public institution environment.
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Knowledge and understanding of the principles and processes of computerized business and operating systems.
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Knowledge and understanding of the principles and processes of continuous improvement and management analysis.
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Knowledge of the principles and practices of management, of the structure and processes of government, and of management support functions.
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Knowledge of interview techniques.
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Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
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Skill in database management.
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Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment.
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Skill in organizing resources and establishing priorities.
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Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
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Ability to develop and present educational programs and/or workshops.
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Ability to research, apply, manage, and complete reporting on grants, and administer overall grant management.
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Ability to gather data, compile information, and prepare reports.
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Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
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Ability to edit, organize and present clearly and concisely oral and written reports of findings and recommendations.
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Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
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Ability to communicate effectively, both orally and in writing and the ability to make effective presentations.
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If supervising, ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
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Ability to complete moderately complex administrative paperwork.
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Ability to use good judgment, analyze and solve problems and prepare reports.
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Ability to meet strict timelines.
SUPPLEMENTAL INFORMATION
Working Conditions:
Work is performed primarily in an office environment. While performing the duties of this job, the employee regularly uses standard office equipment and is typically required to use manual dexterity, routine hearing, verbal communication and visual acuity to complete standard tasks, may also be required to stand, walk, and sit, reach with hands or arms. Occasional travel and overtime work may be required. Ability to lift up to 20 lbs.
Conditions of Employment:
The selected candidate must submit to and pass a County paid pre-employment physical and drug/alcohol screening. Additionally, the selected candidate must submit to and pass a county-paid criminal background screening. The selected candidate must possess and maintain a valid New Mexico Class D Driver’s License as the incumbent shall be appointed to drive a County vehicle during the performance of his/her duties.
