Biomedical Engineer
Location: Jericho, NY
Salary: $80,000 - $90,000 annually
Benefits: Medical, Dental, Vision, 401k
LHH Recruitment Solutions is partnering with an innovative healthcare technology client to identify a
Biomedical Engineer to join its growing team in Jericho, NY. This role is ideal for a technically driven professional who enjoys working directly with customers, supporting medical technology solutions, and collaborating cross-functionally to deliver exceptional service and product performance.
The successful candidate will provide technical support, onboarding, product implementation assistance, and customer training while helping ensure a seamless user experience for clients utilizing advanced ambulatory monitoring solutions.
Key Responsibilities
Technical Support & Customer Success-
Provide timely technical support to existing customers and troubleshoot product-related issues
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Partner with the sales team to deliver technical demonstrations and support prospective customer evaluations
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Conduct software demonstrations and answer technical product questions
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Deliver onboarding and training sessions for new clients following established procedures
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Document support activities and customer interactions accurately and in a timely manner
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Escalate complex technical issues and collaborate with leadership to identify solutions
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Work closely with Customer Support teams to minimize operational disruptions and maintain customer satisfaction
Product Implementation & Project Support-
Collaborate with project managers to support customer-specific product customization requests
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Assist with coordination, validation, and deployment of software and product updates
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Participate in testing and quality assurance activities as needed
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Support ongoing product enhancement initiatives and customer adoption efforts
Cross-Functional Collaboration-
Work with internal teams to ensure successful implementation and operation of products and services
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Communicate technical information effectively to both technical and non-technical audiences
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Support additional engineering and operational initiatives as assigned
Qualifications
Required-
Knowledge of electrical engineering and computer science principles
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Experience working with Windows-based PCs and Linux environments
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Familiarity with cloud platforms such as AWS, Alibaba Cloud, or similar solutions
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Strong analytical and problem-solving abilities
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Ability to assess technical issues and develop effective solutions
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Excellent communication and teamwork skills
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Strong organizational skills and attention to detail
Preferred-
Bachelor's degree in Biomedical Engineering, Electrical Engineering, or a related technical discipline
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Basic understanding of ECG technology and related medical devices
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Experience supporting healthcare technology, medical software, or medical device products
Training & Development
The selected candidate will receive training on:
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Proprietary healthcare information systems and product platforms
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Quality Management System (QMS) processes and procedures
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Product-specific workflows and client implementation protocols
Compensation & Benefits-
Salary range: $80,000 - $90,000 annually
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Comprehensive benefits package
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Opportunity to work with cutting-edge healthcare technology
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Collaborative and growth-oriented work environment
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Professional development and training opportunities
LHH Recruitment Solutions is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Pay Details: $80,000.00 to $90,000.00 per year
Search managed by: Andrew Khanija
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
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The California Fair Chance Act
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Los Angeles City Fair Chance Ordinance
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Los Angeles County Fair Chance Ordinance for Employers
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San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
