Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing a variety of administrative and clinical tasks. Your energetic approach and excellent communication skills will help streamline clinic operations, facilitate patient care, and uphold the highest standards of confidentiality and professionalism. The ideal candidate will be comfortable with electronic health record (EHR) systems, insurance verification, scheduling, and some medical administrative support, all while demonstrating a passion for delivering exceptional patient service.
Duties
- Greet patients warmly and manage front desk responsibilities with enthusiasm, including check-in/check-out procedures and appointment scheduling.
- Verify insurance coverage, perform insurance eligibility checks, and handle authorization requests efficiently to ensure seamless patient care.
- Manage multi-line phone systems with professional phone etiquette, answer inquiries promptly, and direct calls appropriately.
- Maintain accurate medical records by organizing files, reviewing documentation for completeness, and updating electronic health records (EHR) system.
- Perform clerical tasks such as filing documents, data entry with 10-key typing skills, and managing office supplies to keep the front desk operationally efficient.
- Collaborate with team members to improve office workflows and contribute to a positive patient experience through excellent customer service.
Pay: $21.00 - $24.00 per hour
Work Location: In person
