Job Summary
We are seeking a dedicated and detail-oriented administrative assistant to join the team at our busy psychology practice on a part-time basis. In this role, you will be the first point of contact for our patients, so a warm demeanor and strong communication skills are essential. The ability to multi-task and collaborate closely as part of a six person administrative support team is crucial as well.
Primary responsibilities include:
- Greet patients, collect copays, and manage front desk operations, creating a welcoming environment for all.
- Handle a large number of incoming emails and calls with professionalism.
- Perform data entry tasks accurately in our electronic health record and email systems
- Assist with other administrative duties, including filing, scanning, faxing, organizing documents, and managing correspondence.
Skills necessary:
- Strong oral and written communication skills.
- Proficiency in data entry.
- Excellent organizational abilities.
- Exceptional customer service skills with a focus on patient satisfaction.
- Effective calendar management skills to coordinate appointment cancelling and rescheduling seamlessly.
- Knowledge of phone etiquette and professional communication standards.
- Preference will be given to those who have prior experience with insurance verification and patient scheduling, particularly if this experience is in a mental health setting.
If you are passionate about providing outstanding administrative support to therapists dedicated to improving patient's lives and thrive in a fast-paced environment, we encourage you to apply today!
The position will be 16-20 hours per week.
You can learn more about our practice at www.drlowey.com
Job Type: part-time and in person
Pay: $19.00 - $20.00 per hour
Work Location: In person
