Description:
Join the Jim Shorkey Auto Group Family as a Service Advisor – Austintown, OH!
Are you passionate about delivering top-notch customer service and thrive in a fast-paced, team-oriented environment? Jim
Shorkey Auto Group, a trusted name in the automotive industry across Pennsylvania, Ohio, and Georgia, is looking for a motivated and customer-centric Service Advisor with prior dealership experience to join our growing team in Austintown, OH.
As a Service Advisor, you’ll be the friendly face and knowledgeable guide our customers rely on for a smooth and satisfying service experience. If you love cars and people, this is the perfect opportunity to accelerate your career!
-
Welcome customers with professionalism and enthusiasm, listening carefully to their vehicle concerns.
-
Clearly explain service options and maintenance recommendations, providing transparent and accurate estimates.
-
Use our cutting-edge service management system to schedule appointments and manage vehicle information efficiently.
-
Keep customers informed throughout the service process, addressing questions and concerns with care.
-
Build lasting relationships that turn first-time visitors into lifelong customers.
-
Work closely with our skilled technicians to ensure timely, high-quality repairs.
-
Uphold dealership standards and ensure every customer leaves with a smile.
-
Competitive pay and a comprehensive benefits package
-
Career advancement opportunities in a growing company
-
A supportive, team-first culture where your contributions are valued
-
The chance to be part of a winning, customer-focused team
-
And so much more!
Requirements:
What You Bring:
-
Previous experience working in an automotive dealership service department is required
-
Exceptional communication and customer service skills
-
Strong organizational and multitasking abilities
-
Comfort with computers and service software
-
A valid driver’s license and clean driving record
-
Ability to pass a background check and drug screening
If you're ready to take the wheel of your career and drive toward success with a company that values integrity, teamwork, and excellence, apply today and become part of the Jim Shorkey legacy!