SG Speech Therapy is looking for an experienced front office receptionist to run the day-to-day operations of our practice. This is not an entry-level role — we need someone who has done this job before, knows their way around a computer, and can manage scheduling and billing without hand-holding.
What You'll Do
- Greet and check in patients and families, creating a warm, welcoming front-desk experience
- Manage scheduling, rebooking, and calendar coordination for our therapists
- Handle medical billing tasks: claims, insurance verification, and payment posting
- Work daily in EMR systems, specifically SimplePractice
- Communicate with parents and families regarding appointments, billing questions, and paperwork
- Support the back-end operations of the practice, keeping things organized and running smoothly
- Help drive new client outreach and referrals into the practice
What We're Looking For
- Previous experience in a receptionist or front office role, ideally in a medical, therapy, or pediatric setting
- Experience with medical billing (claims, insurance, coding basics)
- Hands-on experience with EMR systems — SimplePractice experience strongly preferred
- Strong typing and computer skills — comfortable navigating multiple systems at once
- Excellent scheduling and organizational skills
- Comfortable and warm working with families and children
- Flexible availability
- Self-starter who can manage the back end of a busy practice with minimal supervision
Bonus Opportunity
Ask about our outreach bonus program — receptionists who help bring in new clients through community outreach are eligible for additional bonus pay.
Pay: $19.00 - $25.00 per hour
Benefits:
Work Location: In person
