When scheduled as a Shift Lead: Oversee, direct, and coordinate the restaurant staff necessary to achieve stated objectives in guest service and satisfaction, food quality, cleanliness and sanitation.
When scheduled in a position: Perform schedule position to set the standard for all Team Members.
Activities & Responsibilities
o Promote, work, and act in a manner consistent with the mission of Bantam & Biddy.
o Ensure that all restaurant policies, procedures, standards, specifications, guidelines, are followed.
o Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
o Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
o Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
o Achieve company objectives in service, quality, appearance of facility, sanitation and cleanliness through creating a positive, productive working environment.
o Compile and balance cash receipts at the end of the day or shift.
o Perform various financial activities, such as cash handling, and deposit preparation.
o Supervise and participate in kitchen and dining area cleaning activities.
o Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
o Prepare all required paperwork, including forms, and reports in an organized and timely manner.
o Observe and evaluate workers and work procedures to ensure quality standards and service.
o Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
o Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
o Be knowledgeable of restaurant policies regarding personnel.
o Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
o Perform food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
o Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
o Attend all scheduled employee meetings and offers suggestions for improvement.
o Assist fellow employees to meet guests’ needs and support the operation of the restaurant.
o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
o Greet and seat guests, and present menus.
o Accept payments.
Tools & Technology with which experience is preferred
o Cash registers
o Printers
o Notebook computers
o Point-of-sale terminals and workstations
o Electronic mail software
o Office suite software
o Point-of-sale software
o Spreadsheet software
o Word processing software
Additional Compensation:
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Other
Schedule:
- Monday to Friday
- Weekends required
- Day shift
- Night shift
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
Job Types: Full-time, Part-time, Temporary
Pay: $14.09 - $16.09 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
