Company Overview
NCR Ventures owns and operates a diverse collection of neighborhood restaurants, including establishments known for their vibrant atmospheres and exceptional service. We are dedicated to creating memorable dining experiences and fostering a dynamic team environment.
Overview
We are seeking an energetic and detail-oriented Front of House Supervisor to lead our hospitality team at one of our popular venues, The Old Mohawk in German Village. This role is vital in ensuring smooth restaurant operations, delivering outstanding customer service, and maintaining a lively, welcoming atmosphere. The ideal candidate will possess strong leadership skills, extensive restaurant management experience, and a passion for the food and beverage industry.
Duties
- Supervise daily front-of-house operations, including guest seating, service flow, and team coordination
- Lead staff training and development to uphold service standards and food safety protocols
- Manage reservations, walk-ins, and customer inquiries efficiently using POS systems such as Aloha POS or Micros POS
- Oversee cash handling procedures, including balancing registers and preparing reports
- Monitor inventory control to ensure proper stock levels of supplies and beverages
- Enforce food safety standards and ensure compliance with health regulations
- Support shift management by coordinating staff schedules, delegating tasks, and ensuring timely service delivery
Experience
- Proven experience in quick service or fast food restaurant environments with a focus on front-of-house operations
- Demonstrated supervisory or managerial experience in hospitality or restaurant management
- Strong knowledge of POS systems (Toast) and cash handling procedures
- Experience with food preparation, food safety management, and inventory control
- Background in fine dining or casual dining settings with banquet or catering experience preferred
- Excellent leadership skills with the ability to train, motivate, and manage teams effectively
- Familiarity with managing budgets, profit-and-loss analysis, and food cost controls
- Exceptional customer service skills combined with effective communication and team management abilities
Join us to lead a vibrant hospitality team where your leadership transforms guest experiences! We value proactive managers who thrive in fast-paced environments and are passionate about delivering top-tier service. This paid position offers opportunities for growth within a supportive company dedicated to excellence in the food industry.
Pay: $24.00 - $26.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
