A growing automotive manufacturing client seeks an IT Operations Engineer to oversee and maintain critical IT systems while providing hands-on technical support across two East Tennessee facilities. You'll support enterprise infrastructure and end users — servers, networks, Windows environments, and daily help desk operations — in a role that rewards problem-solvers who like owning systems end to end. The position requires regular travel between the Midway, TN and Tazewell, TN locations (valid driver's license and reliable transportation required). Relocation assistance and visa sponsorship are not available. Benefits include a comprehensive package and opportunities for professional growth with a stable, established organization.
WHAT YOU'LL DO—Provide Tier II/III technical support for end users and oversee daily help desk operations—Install, configure, maintain, and troubleshoot servers, networks, and IT infrastructure—Monitor system performance and ensure maximum uptime across multiple locations—Support Windows server environments, Active Directory, network switches, routers, firewalls, and virtualization technologies—Diagnose and resolve hardware, software, network, and connectivity issues—Manage user accounts, permissions, and security policies—Perform system updates, backups, disaster recovery procedures, and routine maintenance—Document IT processes, procedures, and technical solutions—Collaborate with vendors and internal departments to implement new technologies—Maintain compliance with company security standards and best practices
WHAT WE'RE LOOKING FOR—
Bachelor's degree in Information Technology, Computer Science, or a related field (required)—2–3 years of experience in IT operations, systems administration, or network administration—Experience managing help desk operations—Strong knowledge of network infrastructure, server administration, and troubleshooting—Experience supporting Windows environments, Active Directory, and Microsoft technologies—Excellent problem-solving and communication skills—Ability to prioritize multiple projects in a fast-paced environment—Able to travel regularly between the Midway and Tazewell, TN facilities—Valid driver's license and reliable transportation
SKILLS
Windows Server Active Directory Networking Firewalls Virtualization Help Desk Management Backup / DR
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
