Office Operations & Client Relations Coordinator
Galindo Construction Inc.
Estero, FL
Part-Time | 32 Hours Per Week
Monday–Thursday | 9:00 AM – 5:00 PM
$22.00–$26.00 per hour, based on experience
About Galindo Construction
Galindo Construction is a family-owned residential construction company serving Naples, Bonita Springs, Estero, Marco Island, and Southwest Florida's premier communities. We specialize in high-end home renovations, additions, waterproofing, structural repairs, impact windows and doors, and custom residential projects.
Our reputation has been built on exceptional customer service, communication, and quality workmanship. We are committed to creating an outstanding experience for every homeowner we serve.
We're not simply hiring an office assistant—we're looking for someone who wants to become a trusted member of our leadership team as our company continues to grow.
About the Position
We are seeking an organized, proactive, and customer-focused professional to become the central point of coordination for our office operations.
This position is ideal for someone who enjoys creating systems, solving problems, helping people, and keeping projects organized from start to finish.
As our Office Operations & Client Relations Coordinator, you will work directly with ownership to support daily office operations while providing exceptional service to our homeowners, vendors, subcontractors, and field team.
We believe in investing in our employees. The successful candidate will receive structured training through written Standard Operating Procedures (SOPs), Loom training videos, and hands-on coaching to confidently learn our systems and grow within the company.
ResponsibilitiesClient Relations
- Answer incoming phone calls and emails professionally
- Schedule homeowner consultations and appointments
- Follow up with prospective and existing clients
- Provide exceptional customer service throughout each project
- Maintain positive relationships with homeowners, vendors, and referral partners
Office Operations
- Create and manage projects within our CRM
- Schedule projects and maintain company calendars
- Prepare invoices, collect deposits, and process payments
- Coordinate project documentation from estimate through project completion
- Maintain organized digital and physical project files
- Coordinate referrals and client follow-up
- Order and maintain office supplies
- Assist with improving office systems and workflows
Permitting & Project Support
- Submit permit applications and Notices of Commencement (NOCs)
- Maintain contractor licensing documentation
- Track permit progress and inspections
- Assist with warranty documentation and project close-out
- Support project coordination between homeowners, vendors, and field staff
Administrative Support
- Process accounts payable
- Maintain organized company records and documentation
- Support ownership with daily administrative and operational tasks
- Assist with special projects as assigned
Minimum Qualifications
- Minimum of 2 years of experience working in a construction office or a closely related trade office is required.
- Experience coordinating schedules, projects, permits, or office operations.
- Strong customer service and communication skills.
- Excellent organizational and time management skills.
- Ability to multitask and prioritize work in a fast-paced environment.
- Proficient in Microsoft Office and Google Workspace.
- Comfortable learning new software and technology.
Preferred Experience
Experience with one or more of the following is preferred:
- Residential construction
- General contractors or subcontractors
- Roofing, windows & doors, plumbing, electrical, HVAC, restoration, or similar trades
- Property management
- Permitting and Notice of Commencement (NOC) preparation
- QuickBooks or similar accounting software
- CRM or job management software
- Accounts payable and invoicing
- Working directly with homeowners, subcontractors, and vendors
We will train the successful candidate on our internal systems, SOPs, and software.
What We're Looking For
We're looking for someone who is:
- Friendly, professional, and personable
- Highly organized and detail-oriented
- An excellent communicator, both verbally and in writing
- Comfortable speaking with homeowners, vendors, and subcontractors
- Dependable, trustworthy, and accountable
- A self-starter who enjoys solving problems
- Takes initiative and enjoys improving systems and processes
- Comfortable learning new software and technology
- Interested in growing into a long-term leadership role
Compensation & Benefits
- $22.00–$26.00 per hour (based on experience)
- Guaranteed 32-hour workweek
- Four-day workweek (Monday–Thursday)
- Paid 30-minute lunch
- 32 hours of Paid Time Off annually
- Paid training
- Comprehensive SOP and Loom video training library
- Opportunity for advancement into Office Manager or Operations Leadership
What Success Looks Like
After your first year, you'll confidently manage many of our daily office operations, provide exceptional service to our homeowners, and play a key role in supporting the continued growth of Galindo Construction.
Why Join Galindo Construction?
At Galindo Construction, we believe great businesses are built on great relationships.
You'll work directly with ownership, make a meaningful impact on our company, and help support projects in some of Southwest Florida's most beautiful communities. We value integrity, professionalism, teamwork, and exceptional customer service.
If you're looking for more than just a job—and want to build a long-term career with a growing family-owned company—we'd love to meet you.
Please submit your resume along with a brief introduction explaining why you'd be a great fit for our team.
Pay: $22.00 - $26.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Application Question(s):
- 2. Which of the following industries have you worked in? (Required)
General Contractor
Roofing
Windows & Doors
Plumbing
Electrical
HVAC
Restoration
Property Management
Architecture / Engineering
Other (please specify)
- 3. Which of the following responsibilities have you performed? (Required)
Customer service
Answering multi-line phones
Scheduling appointments
Permitting
Accounts payable
Accounts receivable
Invoicing
Job scheduling
CRM / Job Management Software
QuickBooks
Project coordination
Warranty administration
- 5. Why are you interested in working for a family-owned construction company? (Required)
- 6. Please describe a time you provided exceptional customer service to a homeowner, client, or customer.
- 7. What hourly rate are you seeking for your next position? (Required)
- 4. This position requires working in our Estero office Monday–Thursday from 9:00 AM–5:00 PM. Are you able to commit to this schedule? (Required) Yes/No
- 1. How many years of construction office or related trade office experience do you have? (Required)
Less than 2 years
2–5 years
5–10 years
10+ years
Work Location: In person
