ABOUT ETS SOLUTIONS
ETS Solutions brings together assessment, credentialing, learning, workforce, and technology capabilities to help organizations, institutions, professionals, and learners demonstrate skills, advance opportunity, and achieve measurable outcomes. As part of ETS, ETS Solutions supports customers across education, workforce, certification, licensure, language learning, and other high-stakes assessment markets.
ABOUT THE ROLE
ETS Solutions is seeking an enterprise-minded Associate Vice President, Commercial & Revenue Operations to create and lead the commercial operating system that converts strategy into predictable, profitable and scalable growth across a complex global, multi-product and multi-market business.
Operating as a senior member of ETS Solutions leadership, the AVP will serve as the principal advisor on commercial performance and operating effectiveness. The role is accountable for the strategy, governance and performance frameworks spanning Sales Operations, Revenue Operations, pricing and deal governance, revenue planning and forecasting, commercial analytics, CRM and revenue technology, and end-to-end commercial process transformation.
The AVP will build and lead a multidisciplinary Commercial & Revenue Operations team, with capability across sales operations and strategy, revenue operations, commercial analytics and business intelligence, business analysis and program delivery. The function will establish clear decision rights, operating rhythms and enterprise standards while enabling Sales leaders and cross-functional partners to execute with greater speed, consistency and accountability.
A critical element of the remit is partnering with HR, Finance and Sales leadership on sales compensation strategy. The AVP will provide the commercial architecture, performance modelling, quota methodology and business insight required to shape incentive structures, while supporting HR's ownership of compensation policy and governance and Finance's ownership of financial controls and payout validation.
This is not a Salesforce administration role. Salesforce and the broader revenue technology ecosystem are strategic enablers within a substantially wider mandate: strengthening revenue predictability, improving seller productivity, protecting margin, increasing leadership confidence in commercial data and creating an operating model that can scale across ETS Solutions and inform broader ETS practice over time.
