Porter Division Supervisor - 9150
The Porter Services Supervisor is responsible for overseeing the daily operations of a portfolio of commercial shopping centers, retail properties, office parks, and exterior focused facilities.
This is a hands-on field leadership position requiring supervision, inspections, customer interaction, and physical labor. The Supervisor ensures all assigned properties are maintained to company and client standards while identifying opportunities for additional services and revenue growth.
Working Hours: Monday through Friday 8am-5pm
What You'll Do:
-
Essential Duties and Responsibilities
-
Supervise and support porters and maintenance personnel assigned to multiple properties.
-
Conduct regular quality inspections and property assessments.
-
Generate inspection reports, photographs, and corrective action plans using company software and mobile devices.
-
Ensure all contracted services are completed according to scope and quality standards.
-
Identify deficiencies, safety concerns, and maintenance issues requiring corrective action.
-
Proactively identify opportunities for additional billable services and special projects.
-
Provide recommendations and cost information to the Area Manager for customer proposals and additional work authorizations.
-
Perform and assist with outdoor cleaning activities.
-
Perform or oversee special projects.
-
Train employees on company procedures, quality standards, and safety requirements.
-
Monitor attendance, productivity, and work performance of assigned staff.
-
Coordinate schedules, routes, and daily work assignments.
-
Respond to customer requests, complaints, and service issues in a professional and timely manner.
-
Maintain tools, equipment, vehicles, and inventory.
-
Ensure compliance with all company safety policies and procedures.
-
Assist with emergency response, storm preparation, and urgent customer requests.
-
Perform physical work as needed to support operational requirements.
What We're Looking For:
-
Experience operating commercial maintenance equipment including backpack blowers, pressure washers, wet vacuums, and power tools.
-
Strong understanding of commercial property maintenance and exterior cleaning operations.
-
Ability to drive between multiple properties throughout the service area.
-
Proficient in using smartphones, tablets, email, and reporting software to document findings, capture photographs, and generate detailed, professional inspection reports.
-
Strong communication, leadership, and customer service skills.
-
Must have a Valid Driver's License and maintain a driving record that meets company and insurance requirements.
-
Must be able to pass a Background Check.
-
Must be able to pass Drug Test.
-
Bilingual English & Spanish preferred.
Physical Requirements
-
Ability to work outdoors in varying weather conditions.
-
Ability to stand, walk, bend, climb, and lift up to 50 pounds regularly.
-
Ability to safely operate vehicles, equipment, and maintenance tools.
-
Quality inspection scores.
-
Customer satisfaction and retention.
-
Safety compliance.
-
Employee attendance and productivity.
Supplemental Compensation:
-
Company Vehicle
-
Company Gas Card
-
Company-provided SunPass coverage for required work-related travel.
We don’t offer jobs — we build careers.
We don’t hire employees — we develop cleaning specialists.
Total Cleaning delivers fully managed facility services, providing daily and weekly cleaning for hospitals, medical offices, schools, corporate buildings, commercial warehouses, and HOAs. We also specialize in construction cleanup and marble services, offering move-in–ready post-construction cleaning for corporate spaces, residential properties, condominiums, home builders, and complete marble care.
Our mission is simple: exceed expectations through clear communication, strong quality control, meticulous attention to detail, and full accountability.
Since 1989, Total Cleaning has been a trusted leader in commercial cleaning across Florida. Our commitment to continuous training ensures our specialists deliver the highest standard of service. We believe their skills and dedication drive our success and help them achieve their own professional growth and career goals.
