Job Summary
We are seeking a detail-oriented and organized Front Office Administrator to join our fast-paced team. The ideal candidate will be responsible for managing the daily operations of the front office, ensuring efficient workflow, and providing exceptional customer service. This role requires strong communication skills/phone etiquette, proficiency in office software (Quickbooks/Microsoft/estimating system), and the ability to handle multiple tasks effectively in a fast-paced environment.
This position is 100% in the office; no remote work. Office hours are Monday- Friday 8am-6pm. Hours for this position are set to your discretion. Preferably starting at 9am-6pm.
Duties
- Serve as the first point of contact for clients and visitors, demonstrating excellent phone etiquette and customer service skills.
- Manage incoming calls/emails to ensure timely responses.
- Maintain organized filing systems for both physical and electronic documents to ensure easy retrieval of information.
- Assist with scheduling appointments and managing calendars for staff members.
- Perform data entry tasks accurately and efficiently while maintaining confidentiality.
- Support reception duties as needed, including check-in/check-out processes.
- Utilize time management skills to prioritize tasks effectively and meet deadlines.
- Collaborate with team members to improve office processes and enhance overall efficiency.
- Provide bilingual support when necessary to assist diverse clientele.
Qualifications
- Previous experience as a receptionist or in an office administration role is preferred.
- Strong organizational skills with a keen attention to detail.
- Proficient in software applications (Intuit Quickbooks, Microsoft Office Suite).
- Excellent customer service skills.
- Bilingual candidates are highly encouraged to apply.
- Exceptional time management.
- A proactive attitude towards problem-solving and continuous improvement in office operations.
Join our team as an Office Administrator where you can contribute to a positive work environment while enhancing your professional skills!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
