Join a team where healing isn’t just a goal, it’s a calling. When you are part of our team, every day is a chance to bring hope to those who need it most. You’ll work alongside compassionate experts, using advanced therapies and leading-edge technology to guide patients on their journey toward true healing. In our clinic, your passion and purpose come together to transform lives, because here, we don’t just treat disease, we help people rediscover life, strength, and hope.
As part of our continued growth, we’re looking for a detail-oriented and personable Receptionist to join our patient-focused team. In this role, you’ll be the first point of contact for many of our patients, helping to ensure their care journey begins smoothly and continues seamlessly.
Job Duties:
- Greet all patients and visitors warmly, creating a welcoming and professional first impression.
- Check patients in and out efficiently, ensuring all necessary forms and payments are completed.
- Answer incoming calls, route inquiries to the correct department, and take detailed messages when necessary.
- Schedule follow-up appointments based on provider direction and treatment timelines.
- Verify and update patient demographics and insurance information at each visit.
- Collect and process payments accurately.
- Maintain a clean, organized, and professional front desk and lobby area.
- Handle incoming and outgoing mail, packages, and deliveries.
- Accurately input and update appointment information in the Electronic Medical Record (EMR) system.
- Assist with administrative support tasks such as scanning, filing, and data entry.
- Ensure all patient interactions reflect the clinic’s values of compassion, respect, and excellence in care.
Qualifications:
- 2+ years of experience in a medical or wellness clinic setting – required
- Proven experience in appointment scheduling, front desk operations, and patient coordination
- Strong understanding of medical office workflows and patient care timelines
- Proficiency with EMR systems and scheduling software (experience with eClinicalWorks is a plus)
- High school diploma or equivalent – required; Associate's or Bachelor's in healthcare administration or related field – preferred
What You’ll Bring:
- Exceptional organizational skills and attention to detail.
- Clear and confident communication skills—both verbal and written.
- A calm, patient-centered approach, especially when managing complex or emotionally sensitive situations.
- Alignment with the principles of functional and integrative medicine, and a genuine interest in supporting whole-person healing.
- Ability to multitask and prioritize in a fast-paced healthcare environment.
- Passion for helping others and contributing to a mission-driven organization.
Job Type: Full-time
Expected Hours: 40 per week + additional overtime as needed.
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Pay: $21.00 - $25.00 per hour
Application Question(s):
- Are you currently located within 15 miles of the work site ?
Work Location: In person
