Role: Onsite Concierge - Part-Time Weekends
Location: Longboat Key, FL
Community: Sage Residencies
Pay Range: $19.00 - $21.00 per hour (depending upon education and experience)
Job Type: Part Time Weekend
Typical Schedule: Saturday 8:00 AM- 4:00 PM, Sunday 8:00 AM- 8:00 PM; must be available on all holidays
RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:
Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Join RealManage Elevated Onsite's fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
Imagine appreciating the spectacular natural beauty of this pristine island location from your great room walled in endless sparkling glass from your Sage Residence. Expansive balconies on all sides provide unencumbered, dazzling views of the Gulf and Bay waters encircling this beachfront paradise, from invigorating sunrise to dramatic sunset. There are a mere 16 opportunities to enjoy this laidback yet refined Longboat coastal lifestyle in a residence created with exquisite contemporary design.
Ranging from 4,000 to 4,300 S.F., these condominiums feature premium finish packages and refined details to create the harmonious lifestyle you desire. From the champagne toast at your wet bar to the family barbecue in your summer kitchen to the relaxing spa bath in your expansive master suite, the pleasureful details are derived from the mindful design.
With security and convenience of utmost importance, this gated community offers private garage parking and direct elevator access with keyless entry to all units. Our 24/7 staff cultivates Sage’s intimate lifestyle.
The Onsite Weekend Concierge is responsible for providing professional, courteous, and attentive services to residents and guests while helping to maintain the security, cleanliness, and overall appearance of the community. The concierge serves as a primary point of contact during weekend hours and is expected to monitor the property, assist residents, coordinate vendor access, and promptly communicate any concerns to management.
Resident and Guest Services
Provide friendly, professional, and responsive services to residents and guests
Monitor and respond to community phone calls, text messages, and emails in a timely matter
Assist residents with general questions and requests
Set up pool and beach chairs for residents and guests and ensure seating areas are maintained
Provide clean towels and water to residents
Accept packages delivered to the community on behalf of residents
Package Handling and Delivery
Properly identify and organize packages to ensure they are delivered correctly
Ensure packages are handled securely and with care
Notify residents of their delivery and deliver packages to units when appropriate
Vendor and Contractor Access
Check in with vendors and service providers and verify before providing access
Ensure vendors follow community access and security procedures
Notify management of any concerns or unusual activity.
Property Security and Monitoring
Monitor security cameras and remain alert for unusual, suspicious, or unauthorized activity
Ensure all units, common areas, access points, and the property are properly secured
Follow all established community security and emergency procedures
Property Inspections and Work Orders
Conduct routine patrols of the property and observe the condition of common areas, landscaping, pool areas, beach areas, building exteriors, and other community property.
Identify maintenance concerns, damages, safety hazards, or other issues requiring attention and notify management and maintenance
Document and communicate important observations, incidents, or residents concerns
Turtle Season Responsibilities: May through October
During Turtle Season, ensure the community follows applicable beach and sea turtle protection requirements
Conduct regular checks of the beach area
Ensure the beach is clear of chairs, umbrellas, furniture, personal items, and other obstructions as required
Follow all community procedures and applicable requirements regarding sea turtle protection
Additional Responsibilties
Maintain confidentiality and professionalism when handling resident information
Communicate effectively with residents, guests, vendors, management, and staff
Maintain accurate records and provide clear shift-to-shift communications regarding outstanding issues
Respond appropriately to emergencies and immediately contact management and/or emergency services when necessary
Monitor community entrance gates and assist with gate-related activity as needed
This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.
Previous concierge, hospitality, customer service, security, or property management experience preferred
Excellent customer service and communication skills
Professional appearance and demeanor
Ability to remain attentive and observant
Ability to work independently and make sound decisions when management is not immediately available
Comfortable using phones, text messaging, email, security cameras, and community access systems
Strong organizational skills and attention to detail
Reliable, punctual, and dependable
Abiltiy to walk and patrol the property throughout the shift
Able to handle resident requests and property concerns in a calm and professional manner
Ability to stand and walk for extended periods throughout the workday.
Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.
Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.
Manual dexterity to operate tools, equipment, and machinery safely.
Visual acuity to inspect equipment, read gauges, and perform detailed tasks.
Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).
Ability to wear and use appropriate personal protective equipment (PPE).
Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.
$19.00 - $21.00 per hour, depending upon education and experience
RMEO is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
