Position Purpose
To ensure that visitors to the Hood Museum of Art and its object-study center have a positive experience while maintaining a safe and secure environment and protecting the museum’s collection and loans. This includes answering questions, enforcing rules, looking out for suspicious behavior, providing assistance, and engaging visitors in casual conversations about works of art and museum programs.
Required Qualifications - Education and Yrs Exp
High School or equivalency
Required Qualifications - Skills, Knowledge and Abilities
- Must have a pleasant demeanor and a genuine interest in communicating with members of the public and providing assistance to visitors.
- Must have basic computer skills and proficiency with Microsoft Office products.
- At least 1 year of customer service experience.
- Able to stand/walk constantly throughout the day and regularly interact with the public.
- Must exhibit sound judgment and the ability to calmly and quickly take initiative in emergency situations.
- Flexibility to work on a rotating on-call basis during evening hours and in case of a systems failure.
- Must obtain and maintain updated First Aid, CPR and AED training and certification.
- Commitment to diversity and to serving the needs of a diverse population.
Preferred Qualifications
- Bachelor’s degree.
- Knowledge or interest in art.
- Technical aptitude so as to assist visitors with interactive technology throughout the museum.
Department Contact for Recruitment Inquiries
Ramie Speicher
Department Contact Phone Number
603-646-3852
Department Contact for Cover Letter and Title
Tala Short, Head of Visitor Services
Department Contact's Phone Number
Equal Opportunity Employer
Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function
Special Instructions to Applicants
UNION POSITIONS ARE AVAILABLE TO SEIU UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING. AFTER ONE WEEK OF POSTING, IF THE POSITION HAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY. OPEN TO UNION MEMBERS ONLY FROM (6/15/26) THROUGH (6/22/26).
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Our visitor services team grows and shifts with the seasons, so you’ll see this role posted frequently throughout the year. We encourage both new and previous applicants to apply (or reapply) — every posting represents a real opportunity to join our team, and we look forward to reviewing your application!
