Job Summary:
Kim Osman Insurance Group is seeking a dedicated, hard-working, independently resourceful team player to join our team.
Required Skills/Abilities:
- Proficient in Outlook and internet browsing.
- Comfortable with computer programs and navigating through various management systems.
- Excellent organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to follow procedures and complete assigned tasks in a timely manner.
- Basic understanding of clerical procedures and systems such as recordkeeping and documentation.
- Adaptable with the ability to remain calm under pressure.
- Enjoys doing work that requires frequent shifts in direction and able to respond to different types of situations.
- Ability to work independently, with a team mentality, and a positive attitude.
- Ability to multi-task.
- Insurance experience preferred.
Duties/Responsibilities:
- Respond to and resolve administrative inquiries and questions.
- Utilize agency management system for all client interactions and transactions.
- Assist in maintaining integrity of client data base.
- Filtering suspense’s and implementing uprate threshold process on renewal policies.
- Submit required documentation to carriers.
- Underwriting request follow-ups with carrier and client.
- Obtaining authorization and processing Mortgage changes.
- Securing required signatures on documents via e-signature software.
- Processing client payments securely and precisely.
- Answer and transfer phone calls, screening when necessary.
- Client confidentiality a priority.
- Build trusting relationships with clients through interactive communication.
- Follow agency procedures, guidelines and policies.
- Perform other related daily duties as directed by agents.
Education and Experience:
- 2- 3 years of experience in an administrative role.
Physical Requirements:
- Prolonged periods at a desk working on a computer.
Schedule:
- Part-Time position, 20-25 hours/week
- Monday-Friday 8:00 to 12:30 or three (3) eight-hour days
Special Notations:
- Agency is willing to train the right candidate if lacking any required skill listed
- This is an in-office position located in Melbourne, Florida
Pay: From $20.00 per hour
Application Question(s):
- Are you able to accept part-time hours only?
- Are you a team player who prioritizes the goals of the team rather than just their own interests?
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Melbourne, FL 32935 (Required)
Work Location: In person
