Overview
We are seeking a Front Desk Administrator to coordinate front desk operations and provide essential administrative support across the company. You will greet guests, answer calls, and help to ensure that job folders, invoicing, and records are accurate and up to date. Your work will help streamline communication between departments, maintain office organization, and support customer service excellence.
Duties
- Front Desk & Office Support
- Open and close the reception area daily
- Greet customers, vendors, and delivery personnel and manage building access
- Answer and direct incoming phone calls with professionalism and clarity
- Set up and maintain the conference room for meetings
- Maintain and update city license boards, manuals, and invoicing records
- Support internal projects and administrative tasks as needed
- Handle sensitive information with discretion and confidentiality Job Folder & Invoicing Management
- Create, track, and update job folders with service work orders and vendor invoices
- Update the job board in the war room
- Scan and file receipts, packing lists, and delivery slips
- Apply accurate tax rates and prepare invoice-ready folders for billing
- Maintain customer invoicing data on the internal server
Skills
- Prior experience in office administration or reception preferred
- Strong interpersonal and customer service skills
- Excellent organization, time management, and attention to detail
- Familiarity with Microsoft Office, Google Workspace, and digital marketing tools (e.g., Canva, Mailchimp, or similar)
- Willingness to learn new platforms, including Service Channel and website
- Ability to manage multiple tasks and shifting priorities while maintaining accuracy
Other Requirements
- This position interacts with management, coworkers, general public, customers/clients and vendors and is expected to deliver honest and professional communication with all individuals with whom they interact
- Consistently contributes to a safe and positive work environment
- Other duties as assigned or otherwise identified
- Regular attendance and timeliness
Why Door 28, Inc.?
- Bonus Incentive Programs
- Medical and Dental Plans
- Room for Growth
- Competitive Pay
- Paid Vacation and Holidays
Job Type: Full-time
Pay: $22.13 - $23.09 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- West Sacramento, CA 95691 (Required)
Work Location: In person
