Position Overview
ICA Mid-Atlantic, located in Whitsett NC, is seeking a Quality Engineer to strengthen product quality, improve process capability, and enhance customer satisfaction. This is a cross functional role that will work closely with Engineering, Production, Supply Chain, and our customers to resolve quality issues and drive our quality initiatives.
Responsibilities
- Lead quality assurance activities to ensure compliance with customer, regulatory, and internal requirements
- Develop and maintain quality control plans, inspection criteria, and process documentation
- Support New Product Introduction: First Article Inspection, PPAP, and Control Plans
- Analyze quality data to identify trends, root causes, and improvement opportunities
- Lead structured problem-solving
- Partner cross-functionally to improve process capability and product quality
- Support internal, customer, and third-party audits (ISO 9001, IPC/WHMA-A-620)
- Act as key contact for customer quality issues, ensuring timely resolution and communication
- Drive Lean and Six Sigma initiatives focused on waste reduction and defect prevention
- Collaborate with suppliers to improve quality performance
- Prepare and present quality metrics, KPIs, and improvement reports
- Support validation, qualification, and continuous improvement of manufacturing processes and equipment
Qualifications:
- Bachelor’s degree in Engineering, Quality, or related field
- Quality Engineering experience in manufacturing (wire harness, cable assembly, electronics a plus)
- Strong knowledge of ISO 9001 and IPC/WHMA-A-620
- Experience with PPAP and root cause analysis a plus
- Lean Manufacturing and Six Sigma knowledge
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and cross-functional collaboration skills
Pay: $68,000.00 - $72,000.00 per year
Work Location: In person
