Reports to: Practice Manager
PRIMARY RESPONSIBILITIES:
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Responsible for assisting the dentist in the clinical treatment of patients.
SPECIFIC DUTIES:
Patient management:
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Greet patients with they sign in and monitor arrival time.
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Set up treatment rooms for procedures.
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Escort patients to treatment rooms.
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Seat patients in treatment rooms.
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Show care and concern, and help patients feel comfortable.
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Obtain and review health histories, weight, height according to office protocol.
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Ensure patients are always attended.
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Anticipate and assist dentists needs.
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Take radiographs as directed by dentist.
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Mix dental materials.
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Perform dental assisting functions and other tasks ass assigned by dentist.
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Ensure patients questions are answered thoroughly before they leave.
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Chart patients, services rendered and any charges.
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Endure proper treatment notes are recorded in patient chart.
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Escort patient from the treatment room.
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Perform clinical procedures as practice act allows and as directed by dentist.
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Give patient instruction and demonstrate when necessary (OHI, Pre-op, post-op, etc).
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Monitor patient flow.
Treatment Room Management and Sterilization:
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Keep dental units ready, stocked, and clean.
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Oversee cleanliness of the treatment room according to sterilization procedures.
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Disinfect treatment rooms according to OSHA regulations.
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Sterilize all instruments and handpieces according to OSHA regulations.
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Keep trays, instruments, and treatment room drawers organized.
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Ensure that office sterilization procedures document is on display.
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Promptly send out and monitor all dental laboratory cases.
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Implement the preventative maintenance/cleaning schedule for dental equipment.
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Maintain dental office emergency kits.
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Follow laboratory procedures according to office protocol.
Records Management:
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Securely store and handle patient records in compliance with state and federal requirements including HIPAA privacy and security regulations.
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Accurately file/scan patient information.
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Track cases and referrals to and from other doctors.
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Assist in the administration of the recall system.
Inventory Management:
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Monitor inventory and other dental office supplies as needed.
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Ensure that treatment rooms are stocked at all times.
Office Participation:
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Help in other areas of the office when necessary (ie answering phones, unpacking supplies, completing insurance forms, scanning documents).
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Be an active participant in team meetings.
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Promote team concept by interacting with others in the dental office.
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Be a part of the on call telephone sharing group to screen emergency calls.
PERSONNEL REQUIREMENTS:
Education/experience:
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High school diploma or equivalent.
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Graduate of accredited dental assisting program or dental assisting experience preferred but not required.
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Compliance with state dental practice requirements (Radiology certification, OSHA training).
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Computer skills in dental software.
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Commitment to career development.
Interpersonal:
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Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community.
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Effective verbal skills to communicate with patients and staff.