Background:
We are a General Dentist office in Oceanside, and we are seeking a professional person with a warm and friendly attitude, who strives to go above and beyond in everything they do. Our patients rely on this person to be articulate, well mannered and well spoken. Our team members rely on this person to be hardworking and willing to do whatever it takes to help the office succeed.
Front Desk Receptionist:
Your duties will include being the face of the office as the patient walks in. Must have a warm, enthusiastic and approachable personality. Must be reliable and punctual, organized, and enjoy working with a team, meeting new people and forming connections easily with others. Must be familiar with dental terminology and have knowledge of best scheduling tactics. Must be able to clearly articulate specifics about patient insurance plans including any out-of-pocket costs. This position will also be responsible for collecting any patient expenses due on service date. In addition, this candidate will perform the following as part of their daily responsibilities:
- Greeting all patients as they enter and leave the office
- Answering phone calls
- Scheduling appointments
- Ensuring the office has all necessary documents (health history, medical clearance, insurance eligibility, etc.) before patients enter the office
- Create new patient charts and maintaining chart documents as necessary/scanning all patient documents into electronic chart
- Confirm all appointments
- Perform basic accounting tasks such as taking payments and preparing statements
- Sort and organize incoming mail
- Communicate treatment as assigned by the Doctor clearly to the patient and inform them about insurance coverage and any out-of-pockets they may be responsible for
- Other duties as assigned
Opportunity For Growth:
We are a small practice and our team has a family feel. We strive to take care of our employees and only want to hire staff who will stay with us for a long period and want nothing but to see the practice and our patients succeed. To reward exemplary staff members for their hard work and loyalty, we offer bonuses, raises, title promotions and other perks and benefits to keep our employees happy.
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Benefits:
- Employee discount
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
