Cambridge Dental Group is seeking a compassionate and detail-oriented Patient Coordinator to join our team in delivering exceptional patient experiences. We're a private practice where owners believe that enjoying your work is just as important as enjoying the people you work with.
Stand out from other applicants! Submit a brief cover letter highlighting your work experience and what makes you the perfect fit for our team.
We are ideally looking for someone full-time, but will also consider candidates who want part-time (3-4 days a week).
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KEY RESPONSIBILITIES
Patient Care & Operations
- Manage patient check-in/check-out processes and collect payments
- Efficiently schedule, confirm, and prepare appointments
- Provide exceptional patient assistance via phone, messaging, and in-person interactions
- Maintain accurate patient records with attention to detail
Insurance & Billing Expertise
- Verify insurance benefits and educate patients on coverage details
- Process insurance claims, pre-estimates, and billing procedures
- Navigate complex insurance scenarios with confidence
- Handle copayments and financial discussions professionally
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WHAT WE'RE LOOKING FOR
Essential Skills
- Dental experience strongly preferred - understanding of dental procedures, terminology, and insurance processes
- Excellent communication and customer service abilities
- Exceptional organizational skills and attention to detail
- Strong initiative and proactive problem-solving approach
- Ability to multi-task effectively in our dynamic, fast-paced environment
Professional Qualities
- Gracious personality with professional demeanor
- Highly motivated with commitment to personal and practice growth
- Adaptable and eager to learn new systems and procedures
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REQUIREMENTS
- 2+ years administrative experience in dental offices or similar healthcare environments
- Dental industry experience is a very strong preference
- Proficiency with computers, dental software, and technology platforms
- Ability to understand insurance claims, pre-estimates, and billing procedures
- Bachelor's Degree preferred but not required for exceptional candidates
New to dental but have the right attitude? If you're smart, kind, and capable, we're willing to train the right person!
Job Types: Full-time, Part-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Free parking
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
Application Question(s):
- What makes you the ideal candidate for this role?
Work Location: In person
