Purpose of Position
As a member of the operations team, provide support to staff and clients. Duties include reception, clerical, and project-based work. Candidate will project a professional company image through in-person, phone and written communication, and work closely with other team members to coordinate completion of all tasks.
Primary Skills Required
- Strong communication
- Friendly and positive
- Proactive
- Team-oriented
- Strong organizational and prioritization skills
- Typing and data entry, with accuracy
- Knowledge of Microsoft Office programs
Primary Tasks
- Answer and direct incoming calls
- Proofreading various documents
- Data entry into our customer database
- Prepare outgoing mail for daily pick-up
- Process incoming mail
- Work with supervisor and team members in coordination of task rotation and staff coverage
- Assist with meeting and trade show preparation
- Assist in daily posting of market information to our website
Additional Tasks
- Monitor and maintain inventory of office supplies and mailing supplies
- Assist in monitoring inventory of promotional materials
Additional Responsibilities
As knowledge about our industry and this position increases, additional responsibilities may be given, as skills warrant.
Job Specifications
- Working Hours: Monday through Friday, mid-morning to early afternoon
- Flexibility may be afforded concerning specific daily hours, subject to schedules of other team members
Experience
- Answering phones in a professional setting
- Two years of customer service and/or office administrative support experience preferred
Environmental/Working Conditions
- Work is generally performed within an office environment, with minimal exposure to environmental elements
- Time off must be approved in advance by supervisor
Disclaimer
The above information has been designed to indicate the general nature of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Duties and requirements are subject to change at any time.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 23.0 per week
Benefits:
- 401(k)
- On-the-job training
- Work from home
Work Location: Hybrid remote in West Bend, WI 53095
