Job Summary
Join our dynamic healthcare team as a Front Desk Medical Receptionist, where you'll be the welcoming face and efficient coordinator at the front of our medical practice. In this vital role, you'll manage patient interactions, handle administrative tasks with precision, and ensure smooth communication between patients, providers, and co-workers. Your energetic approach will help create a positive experience for every visitor while supporting the seamless operation of our healthcare services.
Duties
- Greet patients warmly and assist them with check-in procedures
- Manage appointment scheduling using electronic health records (EHR) systems
- Handle incoming phone calls professionally, providing information and directing inquiries appropriately
- Collect and verify patient information, including insurance details, and copays while ensuring data accuracy through diligent data entry
- Communicate internally with healthcare staff to relay patient updates or scheduling changes effectively
- Maintain organized records of patient visits, insurance claims, and correspondence in compliance with privacy regulations
Requirements
- Proven administrative experience within healthcare settings or medical offices
- Experience managing electronic health records (EHR) systems and performing data entry accurately, eClinicalWorks is a PLUS.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) for documentation and communication purposes
- Strong knowledge of health insurance processes, managed care policies, and medical terminology
- Excellent customer service skills with the ability to handle sensitive information discreetly
- Effective phone communication skills to address patient inquiries confidently and professionally
- Ability to manage schedules efficiently while multitasking in a fast-paced environment
- Basic understanding of revenue cycle management and insurance billing procedures
- Writing skills that support clear documentation and client communication
Salary based on experience.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
