Job Summary
We are seeking a calm, professional, and highly organized Child & Family Documentation Liaison to assist with child-focused communication, scheduling, appointment documentation, and record organization in a co-parenting situation.
The purpose of this role is to help reduce miscommunication, keep communication factual and organized, and ensure that important child-related information is clearly documented. This may include medical appointments, school-related matters, activity scheduling, food logs, custody schedule updates, and follow-up items.
The ideal candidate is emotionally steady, detail-oriented, discreet, and able to maintain a neutral, child-centered tone in all communications and documentation.
Key Responsibilities
Responsibilities may include:
- Assisting with child-focused communication between parents when appropriate
- Helping organize and document custody schedule details, exchanges, make-up time, school events, activities, and appointments
- Attending child-related medical, dental, therapy, school, or activity appointments when authorized
- Taking clear, factual notes during appointments or meetings
- Summarizing provider recommendations, follow-up instructions, referrals, prescriptions, or next steps
- Creating short written summaries after appointments or important communications
- Maintaining an organized timeline of child-related updates and events
- Tracking food logs, health notes, activity logs, school updates, and other relevant child-focused information
- Helping ensure communication remains factual, respectful, and centered on the child
- Organizing emails, text communications, appointment summaries, after-visit notes, and related documentation
- Helping flag unresolved items or inconsistencies in a neutral, factual way
- Supporting use of shared calendars, email, OurFamilyWizard, TalkingParents, or similar communication tools if applicable
Ideal Candidate
The ideal candidate may have experience in one or more of the following areas:
- Family law or custody-related documentation
- Paralegal or legal assistant work
- Social work or case management
- Child advocacy
- Education, school counseling, or child development
- Medical advocacy, nursing, or healthcare coordination
- Supervised visitation or custody exchange support
- Mediation or high-conflict family communication support
- Administrative support involving sensitive or confidential information
Qualifications
Preferred qualifications include:
- Excellent writing, note-taking, and documentation skills
- Strong attention to detail
- Ability to remain calm, professional, and neutral in sensitive situations
- Strong organizational skills
- Comfort handling confidential family and child-related information
- Ability to communicate clearly and factually
- Experience with children, families, custody matters, medical appointments, or legal documentation preferred
- Familiarity with custody orders, parenting schedules, or family communication platforms is a plus
- Local availability for occasional appointments is preferred but not required
Important Boundaries
This is not a legal, medical, or therapeutic role. The liaison will not provide legal advice, medical advice, custody recommendations, therapy, or parenting opinions unless separately licensed and authorized to do so.
The role is focused on:
- Observation
- Documentation
- Scheduling support
- Record organization
- Appointment summaries
- Child-focused communication support
The goal is to help create clear, accurate, and organized records while reducing unnecessary conflict and miscommunication.
Example Tasks
Examples of the type of support needed may include:
- Attending a pediatrician appointment and preparing a factual summary of what the doctor said
- Tracking appointment dates, follow-up instructions, and provider recommendations
- Organizing communications about school, meals, health, activities, or schedule changes
- Preparing a timeline of child-related events
- Helping draft neutral, child-focused communication
- Maintaining a shared calendar or documentation file
- Summarizing unresolved issues in a factual and non-emotional format
Schedule
This is a flexible part-time position. Some work can be done remotely, but occasional in-person availability for appointments or meetings may be helpful.
Compensation
Pay is based on experience, background, and availability. Please include your desired hourly rate when applying.
To Apply
Please submit your resume and a brief note explaining your experience with any of the following:
- Family law or custody-related documentation
- Child-focused communication
- Medical appointment support
- Case management
- Education or child advocacy
- Social work
- Legal or administrative documentation
- High-conflict communication support
We are looking for someone who is professional, discreet, organized, and able to keep the focus on the child’s wellbeing while maintaining clear and factual records.
Pay: $25.00 - $45.00 per hour
Work Location: In person
