Are you friendly, organized, and passionate about helping people? Jamie Casino Injury Attorneys is looking for a Bilingual Receptionist (English/Spanish) to join our Savannah team.
At our office, the receptionist sets the tone for everything; How clients feel when they call, how cases get started, and how smoothly our team runs day-to-day. If you’ve worked in a law firm before (especially Personal Injury), you already know how much this role matters.
Responsibilities
- You’ll be the front line of the firm—handling calls, directing traffic, and making sure nothing (and no one) falls through the cracks.
- Answering a high volume of inbound calls and properly screening potential new clients
- Routing calls with intention—not just transferring, but making sure they land where they need to go
- Gathering key intake information and recognizing urgent vs. non-urgent matters
- Greeting clients and visitors with professionalism and confidence
- Supporting the team with scheduling, basic admin tasks, and keeping things organized
- Keeping hold times low and client experience high (this is a big one for us)
What We’re Looking For:
Someone who knows the difference between being a “phone answerer” and someone who actually runs the front desk.
- Fluent in both English and Spanish (required)
- Prior law firm experience is strongly preferred (Personal Injury is a huge plus)
- You understand how to screen calls, meaning not every call is created equal
- You’re calm under pressure and can handle multiple calls without losing your tone
- You know how to talk to people
- You take ownership… if something needs to be handled, you handle it
- Strong communication skills and attention to detail are non-negotiable
This role is perfect for motivated individuals who thrive in a busy environment and are eager to contribute their organizational talents while supporting a compassionate legal team. If you’re ready to make an impactful difference at the front line of our firm’s client service experience, we encourage you to apply!
Pay: $19.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Law office: 3 years (Required)
Language:
Work Location: In person
