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Association Senior Director of Compensation & Benefits

YMCA -
Charlotte, NC

Job Details

Qualifications

Managing human resources teams
Confidential information handling
Team supervision
Customer service
HR legal compliance
Team motivation (leadership skill)
General management
Senior leadership

Full Job Description

Join the YMCA of Greater Charlotte as our next Association Senior Director of Compensation & Benefits!

Job Description

Under the general supervision of the Chief People and Culture Officer and consistent with the Christian mission of the YMCA, the Association Senior Director, Compensation & Benefits is responsible for directing and overseeing all day-to-day payroll and human resources administrative actions and processes, payroll and benefits processes and initiatives for YMCA of Greater Charlotte. In addition, the Senior Director of Compensation & Benefits provides strategic leadership and direction for the organization’s total rewards programs while building and advancing data-driven insights that shape workforce and business outcomes. This role ensures competitive, equitable, and sustainable compensation and benefits offerings while leveraging people analytics to drive informed decision-making across talent, culture, and organizational effectiveness.

Qualifications

Required Qualifications

Bachelor’s Degree in finance, accounting, business, human resources or other degree with equivalent work experience.
10+ years of experience managing HR Operations including compensation, benefits, payroll, taxes, policy, compliance.
High level of customer service skills and expertise.
Demonstrated success working with multiple levels of leaders and exercising a high level of influence.
Ability to maintain the highest level of confidentiality.
Strong organization skills and attention to detail.
Ability to educate, motivate, and lead others.
All YMCA team members are expected to maintain a current and active status for all safety, risk, and programming certifications defined by the YMCA of Greater Charlotte.

Preferred Qualifications

Master’s in Business Administration, Finance or Human Resources.
Professional Human Resources (PHR) or Sr. Professional Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or higher.
Experience and proficiency with HRIS.

Essential Functions

Serve as a trusted advisor to the CPCO on matters of total rewards and workforce insights.
Supervise Payroll Manager, HR Generalist, and Benefits Manager.
Lead and develop a high-performing team across compensation, benefits, and operations.
Prepare department budget.
Ensure compliance with legal requirements within scope of work.
Collaborate on compensation solutions, job evaluations, benchmarking, and incentive programs with senior leaders and recruiting partners.
Recommend and develop compensation programs by studying employee needs, regulations, and industry trends.
Prepare and evaluate job descriptions, classifications, and resolve salary needs.
Develop communication strategy for compensation, benefits, and total rewards to attract and retain talent.
Lead benefits-related RFPs, vendor negotiations, and ensure operational and financial objectives are met.
Manage tools for employee benefits selection and annual assessments of benefit offerings.
Maintain HRIS and payroll systems, update policies, and provide HR analytics and reporting for organizational compliance.
Oversee leave management programs to ensure compliance, consistency, and support for employee well-being, while balancing organizational needs.
Build and lead the organization’s people analytics function, providing insights that drive workforce planning, engagement, retention, and productivity.
Performs other duties and tasks as assigned by leadership.

Cause-Driven Leadership Competencies

Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause.

Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community.

Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment.

Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations.

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