Job Summary
We are seeking a dynamic and energetic Floor Manager to lead our hospitality team and ensure an exceptional customer experience. In this role, you will oversee daily operations on the restaurant floor, manage staff, maintain food quality standards, and uphold excellent service levels. Your leadership will drive team performance, optimize operational efficiency, and foster a welcoming environment for guests. This paid position offers an exciting opportunity to showcase your management skills in a fast-paced, vibrant setting where passion for food and hospitality shines through.
Responsibilities
- Supervise daily restaurant operations, ensuring smooth service flow and adherence to safety standards
- Lead, motivate, and train staff in food preparation, customer service, POS systems (including Aloha and Micros), and food handling procedures
- Manage shift schedules, coordinate staffing levels, and oversee team performance to meet service goals
- Oversee inventory control, food safety management, and proper food production techniques to maintain high-quality standards
- Handle cash transactions accurately, perform cash handling duties, and reconcile POS reports at shift end
- Monitor customer satisfaction levels, address guest concerns promptly, and ensure a positive dining experience
- Conduct staff training sessions on food safety protocols, hospitality best practices, and operational procedures
Skills
- Proven experience in quick service & fast food restaurant management or casual dining environments
- Strong knowledge of POS systems such as Aloha POS and Micros POS; proficient in basic math for cash handling and inventory calculations
- Extensive background in food preparation, cooking techniques, and kitchen management
- Demonstrated leadership in supervising hospitality teams with excellent managerial communication skills
- Experience with food safety management, food handling standards, and health regulations
- Ability to manage budgets, perform profit and loss analysis, and implement cost control measures
- Skilled in staff training & development, interviewing candidates, and managing hospitality teams effectively
- Familiarity with catering, banquet service, bar operations, hotel experience or coffee shop environments is a plus
- Exceptional customer service skills with a focus on team leadership and managing hospitality operations
Join us as a Floor Manager to lead our dedicated team in delivering memorable dining experiences. Your expertise will help shape our vibrant environment while advancing your career in hospitality management!
Pay: $45,557.44 - $54,864.87 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
