Administer employee benefit programs, including health, dental, vision, life insurance, disability, retirement plans, and wellness initiatives.
Coordinate new hire enrollments and onboarding, qualifying life events, annual open enrollment, and enrollment terminations.
Serve as the primary point of contact for employee benefits questions and resolve issues with benefit providers.
Maintain accurate employee benefits records and ensure compliance.
Coordinate with payroll to ensure accurate benefit deductions and reporting.
Prepare benefit communications, educational materials, and enrollment documentation.
Assist with workers' compensation claims, leave administration, and related documentation.
Maintain confidentiality of employee records and sensitive information.
Provide administrative support to company leadership and professional staff.
Answer and direct phone calls, greet visitors, and manage incoming correspondence.
Schedule meetings and coordinate conference room reservations.
Maintain office supplies and coordinate with vendors as needed.
Prepare reports, spreadsheets, presentations, and correspondence.
Organize and maintain electronic and physical filing systems.
Assist with company events, employee recognition programs, and office functions.
Perform other administrative duties as assigned.
Associate's or Bachelor's degree is preferred, but not required.
Experience in benefits and office administration preferred, but not required.
Experience in an engineering, architecture, construction, or professional services environment is a plus.
Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Excellent organizational, time-management, written communication, and verbal communication skills.
High level of professionalism, discretion, and confidentiality.
Ability to prioritize multiple projects and meet deadlines.
Experience with payroll and other benefit software.
Strong problem-solving and customer service skills.
Ability to work independently while collaborating effectively with a team.
