Job Description
Domino's Pizza in Rantoul, United States, is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. As the face of our brand, you'll play a crucial role in ensuring our customers have a great experience with every interaction.
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Answer phone calls and take customer orders efficiently and accurately
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Prepare and make pizzas according to company standards and customer specifications
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Process cash and card transactions, ensuring accuracy in all financial dealings
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Provide exceptional customer service, addressing inquiries and resolving issues promptly
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Maintain a clean and organized work environment, adhering to food safety and hygiene standards
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with various cleaning tasks to uphold store cleanliness
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Handle and lift items weighing up to 25 lbs. as needed
Qualifications
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Excellent customer service skills with a friendly and approachable demeanor
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Strong communication abilities, both verbal and listening
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Basic math skills for handling cash transactions
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Ability to follow directions and adhere to company procedures
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Flexibility to work various shifts, including weekends and holidays
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Physical capability to stand for extended periods and lift up to 25 lbs.
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Team player mentality with a positive attitude
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Ability to work efficiently in a fast-paced environment
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Strong attention to detail and organizational skills
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Willingness to learn and adapt to new tasks and responsibilities
