About Us
We are a rapidly growing software company on a mission to safeguard public health and the environment by helping utilities deliver safe, clean water. The SAMS platform is an integrated solution for all utility compliance and operations needs, with cutting-edge technology to enable utilities to collect, integrate and report on data out of the box. We streamline regulatory compliance, operations and reporting, empowering customers to manage water resources responsibly and make a lasting environmental impact.
Overview
We are seeking a technically strong, customer-facing Sales Engineer to lead the technical components of the pre-sales process. This role will partner closely with Sales to understand prospect requirements, deliver customer-specific demonstrations, and translate business and technical needs into accurate scopes, levels of effort, assumptions, and pricing inputs. The Sales Engineer will also own the quality and readiness of the SAMS demo environment, including configurations, workflows, and sample data, and will coordinate demo-related development and troubleshooting across teams. Success requires hands-on technical ability, structured problem solving, strong presentation skills, and disciplined follow-through.
Responsibilities
- Partner with sales representatives to plan the technical strategy for qualified opportunities and identify the customer workflows, stakeholders, data sources, integrations, and technical risks that will shape the solution.
- Prepare and deliver compelling, customer context-specific demonstrations of core SAMS workflows across modules for both technical and non-technical audiences.
- Tailor demonstration talk tracks, configurations, workflows, and sample data to the prospect's requirements and desired outcomes rather than relying on a generic product script.
- Lead technical discovery and convert customer requirements into clear written scopes, assumptions, exclusions, dependencies, integration and data-migration needs, implementation risks, level-of-effort estimates, and pricing inputs.
- Distinguish standard product configuration from custom development and communicate product capabilities, limitations, alternatives, and risks accurately throughout the sales process.
- Own the readiness, accuracy, stability, and ongoing maintenance of the SAMS demo environments, configurations, workflows, and sample datasets.
- Develop reusable demo scenarios and coordinate all technical preparation required for upcoming demonstrations, including testing and resolving configuration, data, and integration issues before customer meetings.
- Create clear requirements, acceptance criteria, and priorities for demo-related work completed by the India development team or other technical resources; test completed work and drive defects or blockers to resolution.
- Collaborate with Sales, Implementation, Product, Development, and Support to answer technical questions, validate proposed solutions, relay customer feedback, and ensure a clean post-sale handoff.
- Create and maintain scoping templates, demo scripts, technical documentation, sample datasets, and other reusable pre-sales assets that improve quality, speed, and consistency.
- Stay current on SAMS product capabilities, customer use cases, competitor offerings, and relevant utility and environmental compliance technology.
Qualifications
- 3+ years of experience in technical pre-sales, solutions engineering, software implementation, technical consulting, or a related customer-facing software role; SaaS experience strongly preferred.
- Hands-on understanding of software configuration, relational data, SQL, APIs, integrations, file-based data exchanges, and cloud applications.
- Excellent presentation and communication skills, with the ability to explain technical functionality and customer value to diverse audiences.
- Strong attention to detail, organization, and process discipline, including the ability to manage multiple opportunities, demonstrations, and deadlines simultaneously.
- Two-year technical certification, associate or bachelor's degree in computer science, information systems, engineering, or a related field, or equivalent practical experience.
Preferred Skills
- Experience writing SQL queries in Microsoft SQL Server and working directly with relational datasets.
- Experience selling to or working with public utilities, government agencies, environmental compliance organizations, or other regulated entities.
- Experience owning or maintaining product demo environments, sandboxes, reusable configurations, or sample datasets.
- Experience scoping data migrations, APIs, system integrations, or complex SaaS implementations.
- Basic knowledge of HTML and JavaScript.
- Familiarity with water or wastewater operations and systems such as SCADA, GIS, LIMS, CMMS, or regulatory reporting platforms.
Job Type: Full-time
Pay: $90,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: Remote
